Protea Metering Electricity Problems

I cannot believe one has to struggle like this to top up electricity....I bought electricity yesterday by doing a direct payment from Nedbank to Nedbank...which is supposedly supposed to take one day...but till now I have not had electricity...I set up to receive notifications when my credit is low but that was not even sent to me...last time I checked my credit wallet I had R150...the next day no credit or notification sent and electricity gets cuts off after I had made payment...only to be told my payment will reflect on Monday and only then will I be reconnected...what nonsense is this where you cannot buy electricity instantly like all other service providers whether you are paying Into a bank account ....I am utterly disgusted by this service...I pay for my own electricity but I must have a waiting period to be reconnected even after sending Proof of Payments and numerous calls that do not get answered....This is honestly nonsense....I cannot believe that one can't buy electricity immediately like the previous service provider....I need my query sorted ASAP