Protea Metering De*****ing people, poor service, exorbitant prices.

Protea Metering is the worst service provider ever. They are exobitantly charging me for electricity water without any explanation to the over R1500 bill a month, they can't even provide prompt service especially over the weekend. Their standby is useless.

I had no electricity in the morning since 9:30am even though my account shows I have credit. I called the standby number for prepaid to which the lady responded by saying they are contacting the technician to look into my issue and should call back in two hours. I called after two hours and the lady on the other side wasn't answering,when I finally got hold of her, she continued saying she was looking for a technician to help me. Even upto now she hasn't managed to resolve my issue and I'm sleeping in the dark. I have a one month old babie who relies on formula which requires warm water but I can't get it. I'm not even sure if they will be able to resolve my issue tomorrow or next week. My Unit is E1 RIVERSIDE MEWS If Protea Metering is to improve,they should equip their standby with people who have relevant s****s to respond to emergencies that arise. They should also stop charging very exobitantly for services they can't even provide well.