Protea Metering

This has, without a doubt, been the worst service I have ever experienced from a residential property service provider. Having previously worked in the property industry and facilitated numerous residential and commercial properties, I have encountered a wide range of service providers and operational structures. However, I have never experienced such a level of disorganisation, poor service delivery, and lack of professionalism. The experience has been extremely disappointing and frustrating, to the point where I felt compelled to register on HelloPeter specifically to share my experience. Protea Metering seriously needs to evaluate its service delivery, internal processes, and overall customer experience. In addition, your staff would greatly benefit from further training in customer service, communication, and efficient problem resolution. The level of service I have received has been appalling, to say the very least, and I sincerely hope that this feedback is taken seriously and that the necessary steps are taken to address these serious shortcomings. Not to forget your expensive electricity.