gS
george S
1 reviews | Active since Apr 2017
10 Aug 2021, 19:50
Protea Metering are ******* the competition commission must investigate these crocks
These are ******* I spend a total of over R2500 per month in the house living two people. I stay in Terenure estate. This is crazy
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Protea Metering's replyOfficial
11 Aug 2021, 10:40Good morning George
We do not have access to your water- and electricity supply points and we are not at all in control of how much you are using - this is controlled solely by the residents of your household.
We also do not have any control over the Council's promulgated tariff structure according to which you are being billed. Please note that you would have received notices informing you of the Council's tariff increase that took effect on 01/07/2021, and of the effect that the cold weather has on the escalation of electricity consumption figures.
We do not have access to your water- and electricity supply points and we are not at all in control of how much you are using - this is controlled solely by the residents of your household.
We also do not have any control over the Council's promulgated tariff structure according to which you are being billed. Please note that you would have received notices informing you of the Council's tariff increase that took effect on 01/07/2021, and of the effect that the cold weather has on the escalation of electricity consumption figures.
Your household has consumed 696 kWh of electricity and 11 kl of water for the month of July. This is absolutely within normal parameters, and even less than what you have consumed for the same period last year.
Our system administrator has worked very hard to enable clients to have detailed information available on the OAMI platform to enable consumers to monitor consumption and to empower them to take ownership of managing their own consumption figures. Please log into your OAMI profile and make use of this very helpful platform? Should you need further assistance with this, kindly get in touch with the Portfolio Manager for your complex who would be able to help you with that.
Kind regards
Management: Protea Metering
Our system administrator has worked very hard to enable clients to have detailed information available on the OAMI platform to enable consumers to monitor consumption and to empower them to take ownership of managing their own consumption figures. Please log into your OAMI profile and make use of this very helpful platform? Should you need further assistance with this, kindly get in touch with the Portfolio Manager for your complex who would be able to help you with that.
Kind regards
Management: Protea Metering
Protea Metering's reply11 Aug 2021, 10:40
Official
Good morning George
We do not have access to your water- and electricity supply points and we are not at all in control of how much you are using - this is controlled solely by the residents of your household.
We also do not have any control over the Council's promulgated tariff structure according to which you are being billed. Please note that you would have received notices informing you of the Council's tariff increase that took effect on 01/07/2021, and of the effect that the cold weather has on the escalation of electricity consumption figures.
We do not have access to your water- and electricity supply points and we are not at all in control of how much you are using - this is controlled solely by the residents of your household.
We also do not have any control over the Council's promulgated tariff structure according to which you are being billed. Please note that you would have received notices informing you of the Council's tariff increase that took effect on 01/07/2021, and of the effect that the cold weather has on the escalation of electricity consumption figures.
Your household has consumed 696 kWh of electricity and 11 kl of water for the month of July. This is absolutely within normal parameters, and even less than what you have consumed for the same period last year.
Our system administrator has worked very hard to enable clients to have detailed information available on the OAMI platform to enable consumers to monitor consumption and to empower them to take ownership of managing their own consumption figures. Please log into your OAMI profile and make use of this very helpful platform? Should you need further assistance with this, kindly get in touch with the Portfolio Manager for your complex who would be able to help you with that.
Kind regards
Management: Protea Metering
Our system administrator has worked very hard to enable clients to have detailed information available on the OAMI platform to enable consumers to monitor consumption and to empower them to take ownership of managing their own consumption figures. Please log into your OAMI profile and make use of this very helpful platform? Should you need further assistance with this, kindly get in touch with the Portfolio Manager for your complex who would be able to help you with that.
Kind regards
Management: Protea Metering