1 reviews | Active since Aug 2022
Protea Metering a total *******!!!!!!!!!
We moved in the apartment we currently staying in on the 02/07/2022 and by the 27/07/2022 our bill was R2900 for water and electricity, it was not even a full month and now our bill is sitting on R708 for a 5 day period!!!! its not even a full week.
Secondly this Oami Credit Wallet system they are using is not user friendly and doesn't give you a daily/weekly break down of your usage and bill. The call center cannot even explain the charges, they do not understand how this useless system of theirs work. If they are employed there and not able to explain this stupid system what about the customers!!!
Protea Metering are a reseller of electricity so there is a possibility they marking up prices, that's how this company makes money. Protea Metering is a total ******* and we shouldn't be force to use this service
The electricity and water charges are according to the COJ promulgated tariff structure.
By merely recording the readings we do not have any control over the amount of electricity and water that is consumed at your unit - this is solely controlled by the residents of your household. It would therefore not be possible for anybody who is not a member of your household to provide an explanation.
From the consumption figures for both electricity and water, it is clear that you may not be the only person staying in the unit and that your household consists of multiple members.
The OAMI platform indeed reflects the multiple readings that are recorded on a daily basis, and you have access to a wealth of information.
The portfolio manager will communicate with you in email as soon as possible to provide you with guidelines on how to make optimal use of the OAMI platform and how it allows consumers to monitor & manage their consumption.
Kind regards
Management: Protea Metering
The electricity and water charges are according to the COJ promulgated tariff structure.
By merely recording the readings we do not have any control over the amount of electricity and water that is consumed at your unit - this is solely controlled by the residents of your household. It would therefore not be possible for anybody who is not a member of your household to provide an explanation.
From the consumption figures for both electricity and water, it is clear that you may not be the only person staying in the unit and that your household consists of multiple members.
The OAMI platform indeed reflects the multiple readings that are recorded on a daily basis, and you have access to a wealth of information.
The portfolio manager will communicate with you in email as soon as possible to provide you with guidelines on how to make optimal use of the OAMI platform and how it allows consumers to monitor & manage their consumption.
Kind regards
Management: Protea Metering