1 reviews | Active since May 2018
Protea Metering: A ****
I have been staying alone since March 2020. My flatmate(the account holder) left due to Covid and since then I have not been able to gain access to invoices sent by protea metering. The only way I know how much my electricity costs is through a letter of demand, they have made no exception to the circumstances. With that being said, I have also been monitoring the change in costs that have taken place and strangely, the bills i receive now are twice as high as when I had a flatmate. There has been a significant increase in the bill but because i’m alone now, electricity usage has halved. This has caused an inconvenience for me, but when i seek assistance or clarity I am being sent around in circles with no explanation. This cannot keep happening
Thank you so much for taking our call and confirming that you have also received an email that has provided clarity. We will be providing further assistance as discussed.
It is an honor to resolve matters and provide a good service.
Warm regards
Management: Protea Metering
Thank you so much for taking our call and confirming that you have also received an email that has provided clarity. We will be providing further assistance as discussed.
It is an honor to resolve matters and provide a good service.
Warm regards
Management: Protea Metering
Thank you again.
Kind regards,
Tlotlo Tabane.
Thank you again.
Kind regards,
Tlotlo Tabane.