1 reviews | Active since Jul 2016
<p>After two months of sending through proof of payment for my electricity deposit, including a copy of my bank statement reflecting the payment, my electricity has been cut due to an "unpaid" deposit. They claim to not see it on their bank statement. I have been calling and emailing them, but they cannot assist. Petro, who is apparently responsible for accounts hasn't been of any assistance at all. My emails have not been responded to and last night I slept in the dark. I have given up on Protea Metering </p>
Dear Ceepha
We would like to refer to our email communication. There is a problem with the payment that is not reflected on our bank statement that lead to the automated selection of the account for credit control action.
We regret the inconvenience that you had suffered , and we appreciate your acceptance of our offer for a compensation amount.
We trust that the matter was resolved to your satisfaction.
Warm regards
Management: Protea Metering
Best regards,
Dear Ceepha
We would like to refer to our email communication. There is a problem with the payment that is not reflected on our bank statement that lead to the automated selection of the account for credit control action.
We regret the inconvenience that you had suffered , and we appreciate your acceptance of our offer for a compensation amount.
We trust that the matter was resolved to your satisfaction.
Warm regards
Management: Protea Metering
Best regards,
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