TS
Tumelo S
1 reviews | Active since Aug 2024
29 Aug 2024, 16:14
Poor service and their electricity consumption is craaazy
<div>Firstly, I would like to comment that a Lady called ***** whom I talked to over the phone, put me on hold for about 8-10 mins, a really LOOONG time to waste someone who’s frustrated’s airtime. I’m frustrated because it took them 24hours to put my electricity back on after I have recharged. Everything in the fridge going to waste!!Alot really goes wrong without electricity, it would be a long story if I was to write everything that the they inconvenienced me with!</div>
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Protea Metering's replyOfficial
30 Aug 2024, 08:05Good morning Tumelo
We regret the inconvenience you had suffered.
You do however have the power to prevent it to wait long for a reconnection. It is advisable to make payment before the meter goes off. Consumers who manage account payments in this manner never have to go without electricity while waiting for a reconnection.
Kind regards
Management: Protea Metering
We regret the inconvenience you had suffered.
You do however have the power to prevent it to wait long for a reconnection. It is advisable to make payment before the meter goes off. Consumers who manage account payments in this manner never have to go without electricity while waiting for a reconnection.
Kind regards
Management: Protea Metering
Protea Metering's reply30 Aug 2024, 08:05
Official
Good morning Tumelo
We regret the inconvenience you had suffered.
You do however have the power to prevent it to wait long for a reconnection. It is advisable to make payment before the meter goes off. Consumers who manage account payments in this manner never have to go without electricity while waiting for a reconnection.
Kind regards
Management: Protea Metering
We regret the inconvenience you had suffered.
You do however have the power to prevent it to wait long for a reconnection. It is advisable to make payment before the meter goes off. Consumers who manage account payments in this manner never have to go without electricity while waiting for a reconnection.
Kind regards
Management: Protea Metering