NK
NP K

1 reviews | Active since Jun 2021

07 Jun 2021, 17:51

poor service

i am a new tenant in Stanley park unit 441, have moved in on the 1st of may to date i have filled R3000 rands worth of electricity cannot use the heater or the TV as i have monitored the meter as when i moved in it was using r50 a day now it was gone too r100 rands a day. I have emailed and called over the past 7 days for assistance in this meter issue and no response. If you guys are not interested i will get my own electrician and have this issue dealt with and send the bill too you. Its ridiculous to be paying r3000 a month yet my neighbors are pays less than r1000

0
Replies (1)
Protea Metering
Protea Metering's reply08 Jun 2021, 08:24
Official
Dear NP Knights

Your account includes both electricity and water consumption, and your daily electricity consumption will include the consumption for the heater that you are using.

For the month of May you have consumed 748 kwh of electricity and 17 kl of water.

It seems that you have not registered on the OAMI platform that enables you to monitor and manage your daily consumption.  The Portfolio Manager will be in contact with you shortly to guide you with the process to enable you to make use of this very helpful tool.

Kind regards

Management:  Protea Metering