SN
Smangele N
1 reviews | Active since Apr 2020
03 Mar 2021, 11:28
Poor customer service
This damn protea metering is over charging people and their customer service is very poor I spoke to Sheryl asking her what happened with my electriciy at devland gardens she didn't have any proper explanation and was very rude... They don't even understand their own readings ****************
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Replies (1)
Protea Metering's replyOfficial
05 Mar 2021, 08:38Good day Smangele
Please note that your account is for electricity, hot water, cold water and sewer charges, all according to the promulgated Council tariffs.
You can obtain any information you need by logging on onto the OAMI platform.
We would however like to assist, but we need your unit number to be able to check your account and provide a response.
Kindly respond to the email that was sent to request this information?
Kind regards
Management: Protea Metering
Please note that your account is for electricity, hot water, cold water and sewer charges, all according to the promulgated Council tariffs.
You can obtain any information you need by logging on onto the OAMI platform.
We would however like to assist, but we need your unit number to be able to check your account and provide a response.
Kindly respond to the email that was sent to request this information?
Kind regards
Management: Protea Metering
Protea Metering's reply05 Mar 2021, 08:38
Official
Good day Smangele
Please note that your account is for electricity, hot water, cold water and sewer charges, all according to the promulgated Council tariffs.
You can obtain any information you need by logging on onto the OAMI platform.
We would however like to assist, but we need your unit number to be able to check your account and provide a response.
Kindly respond to the email that was sent to request this information?
Kind regards
Management: Protea Metering
Please note that your account is for electricity, hot water, cold water and sewer charges, all according to the promulgated Council tariffs.
You can obtain any information you need by logging on onto the OAMI platform.
We would however like to assist, but we need your unit number to be able to check your account and provide a response.
Kindly respond to the email that was sent to request this information?
Kind regards
Management: Protea Metering