TR
Tshepo R

1 reviews | Active since Jan 2015

04 Dec 2018, 16:23

Pay for lights and still use candless

The worst company in the history of mankind. I haven't had electricity for 4 days straight as a result of their pure incompetence.

First it took them more that 48 hours to register the meter and then when that was done we were able to buy the electricity voucher however we keep on getting an error trying to load.

I've been calling for 2 days straight and always get the same story, " a technician is on the way", maybe s/he is driving from Mars because its almost close of business of day 2 and i am still waiting.

As to why IHS property management would choose to do business with such a company is a puzzle, my only hope is that the ongoing load shedding results in this company loosing so much revenue and have no option but to retrench because not everyone there deserves to me employed.

My advise to potential tenants and/or home owner, before moving into a new home find out which company manages the metering of the estate or complex, if its Protea Metering please run and don't look back, it will save you a lot on headache .

0
Replies (2)
Protea Metering
Protea Metering's reply11 Dec 2018, 14:44
Official
Good day Tshepo

Due to lack of information in terms of the address, the Manger of the Prepaid Dept will communicate with you via email.

Kind regards

Management:  Protea Metering
TR
Tshepo R's update13 Dec 2018, 10:21
Reviewer Update
The manager called and everything has been sorted. Thank you.