PN
Phelelani N

1 reviews | Active since Jun 2020

06 Jun 2020, 16:55

OVER CHARGED

I'm appalled by the your service firstly as i cannot speak to anyone during weekends, no answer on the office line (understandable) Stand by numbers are just ringing and no answer

I am not even at my place and R30 units is being used up daily, and yes the geyser is off, only the fridge is operational. Please do something about this because we are your consumers, if you're going to treat us like this than its not acceptable.

More to it, I am convinced i will be moving to a different place so i do not deal with this incompetence

0
Replies (2)
Protea Metering
Protea Metering's reply08 Jun 2020, 16:54
Official
Good day Phelalani

We would like to address your query.  We however need your account details.  Kindly respond to the email that was sent to request your address?

Warm regards

Management:   Protea Metering
Protea Metering
Protea Metering's reply09 Jun 2020, 22:02
Official
Good evening Phelalani

We are still waiting for a response on the email that we have sent requesting the account details that will enable us to respond to your query.  Kindly do so because we really want to assist.

Kind regards

Management:  Protea Metering