TM
Teb M
1 reviews | Active since Jan 2023
31 Dec 2023, 00:41
Offline services😏
I have been constantly trying to top up my electricity via fnb app for 2 days now. Also tried using absa still getting error message and money kicked back into my account. What are other alternatives. This is really frustrating
Helpful (0)
Replies (4)0
Replies (4)
Protea Metering's replyOfficial
02 Jan 2024, 10:13Good day Tebogo
As always, it is our aim to assist and resolve any issues amicably.
Kindly provide the account number or the address to enable us to do so?
Kind regards
Management: Protea Metering
As always, it is our aim to assist and resolve any issues amicably.
Kindly provide the account number or the address to enable us to do so?
Kind regards
Management: Protea Metering
Protea Metering's reply02 Jan 2024, 10:13
Official
Good day Tebogo
As always, it is our aim to assist and resolve any issues amicably.
Kindly provide the account number or the address to enable us to do so?
Kind regards
Management: Protea Metering
As always, it is our aim to assist and resolve any issues amicably.
Kindly provide the account number or the address to enable us to do so?
Kind regards
Management: Protea Metering
Protea Metering's replyOfficial
02 Jan 2024, 15:08Good day Tebogeo
No, the system is on. You have selected PRIVATE REPLY so you can indeed supply the meter number as nobody else can see it.
Alternatively, you can email ***. Response timeframe that should be allowed is 2 working days.
Kind regards
Management: Protea Metering
No, the system is on. You have selected PRIVATE REPLY so you can indeed supply the meter number as nobody else can see it.
Alternatively, you can email ***. Response timeframe that should be allowed is 2 working days.
Kind regards
Management: Protea Metering
Protea Metering's reply02 Jan 2024, 15:08
Official
Good day Tebogeo
No, the system is on. You have selected PRIVATE REPLY so you can indeed supply the meter number as nobody else can see it.
Alternatively, you can email ***. Response timeframe that should be allowed is 2 working days.
Kind regards
Management: Protea Metering
No, the system is on. You have selected PRIVATE REPLY so you can indeed supply the meter number as nobody else can see it.
Alternatively, you can email ***. Response timeframe that should be allowed is 2 working days.
Kind regards
Management: Protea Metering
Protea Metering's replyOfficial
03 Jan 2024, 09:02Good day Tebogo
Thank you for the meter number.
If you log onto your OAMI profile, you will notice the outstanding water account:
05/12/2023 | Invoice ***6.45265 | R1 000.00 | R0.00 | R1 000.00
15/12/2023 | Interest on overdue account | R15.00 | R0.00 | R1 015.00
15/12/2023 | Invoice ***6.45275 | R266.76 | R0.00 | R1 281.76
31/12/2023 | Advance Token R 50.00 | R50.00 | R0.00 | R1 331.76
01/01/2024 | Invoice ***6.45292 | R0.00 | R0.00 | R1 331.76
You will need to first settle the outstanding amount before the system will allow a transaction for prepaid electricity.
Should any further assistance be required kindly contact our offices: *** or tel no. ***.
Warm regards
Management: Protea Metering
Thank you for the meter number.
If you log onto your OAMI profile, you will notice the outstanding water account:
05/12/2023 | Invoice ***6.45265 | R1 000.00 | R0.00 | R1 000.00
15/12/2023 | Interest on overdue account | R15.00 | R0.00 | R1 015.00
15/12/2023 | Invoice ***6.45275 | R266.76 | R0.00 | R1 281.76
31/12/2023 | Advance Token R 50.00 | R50.00 | R0.00 | R1 331.76
01/01/2024 | Invoice ***6.45292 | R0.00 | R0.00 | R1 331.76
You will need to first settle the outstanding amount before the system will allow a transaction for prepaid electricity.
Should any further assistance be required kindly contact our offices: *** or tel no. ***.
Warm regards
Management: Protea Metering
Protea Metering's reply03 Jan 2024, 09:02
Official
Good day Tebogo
Thank you for the meter number.
If you log onto your OAMI profile, you will notice the outstanding water account:
05/12/2023 | Invoice ***6.45265 | R1 000.00 | R0.00 | R1 000.00
15/12/2023 | Interest on overdue account | R15.00 | R0.00 | R1 015.00
15/12/2023 | Invoice ***6.45275 | R266.76 | R0.00 | R1 281.76
31/12/2023 | Advance Token R 50.00 | R50.00 | R0.00 | R1 331.76
01/01/2024 | Invoice ***6.45292 | R0.00 | R0.00 | R1 331.76
You will need to first settle the outstanding amount before the system will allow a transaction for prepaid electricity.
Should any further assistance be required kindly contact our offices: *** or tel no. ***.
Warm regards
Management: Protea Metering
Thank you for the meter number.
If you log onto your OAMI profile, you will notice the outstanding water account:
05/12/2023 | Invoice ***6.45265 | R1 000.00 | R0.00 | R1 000.00
15/12/2023 | Interest on overdue account | R15.00 | R0.00 | R1 015.00
15/12/2023 | Invoice ***6.45275 | R266.76 | R0.00 | R1 281.76
31/12/2023 | Advance Token R 50.00 | R50.00 | R0.00 | R1 331.76
01/01/2024 | Invoice ***6.45292 | R0.00 | R0.00 | R1 331.76
You will need to first settle the outstanding amount before the system will allow a transaction for prepaid electricity.
Should any further assistance be required kindly contact our offices: *** or tel no. ***.
Warm regards
Management: Protea Metering
Protea Metering's replyOfficial
03 Jan 2024, 16:55 Good day Tebogo
The account reflects a payment for electricity that was received today, thus confirming that you were able to top up on the prepaid electricity meter.
Kindly pay the difference on the water account to make sure it does not prevent you from buying electricity again.
It seems that with the payment that is reflected, therefore allowing prepaid transactions, that the matter is resolved.
Please contact our offices should any further assistance be required.
Kind regards
Management: Protea Metering
The account reflects a payment for electricity that was received today, thus confirming that you were able to top up on the prepaid electricity meter.
Kindly pay the difference on the water account to make sure it does not prevent you from buying electricity again.
It seems that with the payment that is reflected, therefore allowing prepaid transactions, that the matter is resolved.
Please contact our offices should any further assistance be required.
Kind regards
Management: Protea Metering
Protea Metering's reply03 Jan 2024, 16:55
Official
Good day Tebogo
The account reflects a payment for electricity that was received today, thus confirming that you were able to top up on the prepaid electricity meter.
Kindly pay the difference on the water account to make sure it does not prevent you from buying electricity again.
It seems that with the payment that is reflected, therefore allowing prepaid transactions, that the matter is resolved.
Please contact our offices should any further assistance be required.
Kind regards
Management: Protea Metering
The account reflects a payment for electricity that was received today, thus confirming that you were able to top up on the prepaid electricity meter.
Kindly pay the difference on the water account to make sure it does not prevent you from buying electricity again.
It seems that with the payment that is reflected, therefore allowing prepaid transactions, that the matter is resolved.
Please contact our offices should any further assistance be required.
Kind regards
Management: Protea Metering