jM
jason M
1 reviews | Active since Sept 2014
24 May 2022, 17:48
Nothing adds up with Protea Metering
A total ******* this has been. From the inconsistent meter reading to little or no assistance from Protea Metering. I live by myself and there is no reason that would justify the amount of money I spend on both electricity and water, It does not make sense even after one reviews their consumption. For example I purchased R150 rand on the 20th of May 2022 and this afternoon 24th of May 2022 after doing no cooking only bathing once a day am notified that I need to top up as my balance sits at R17. This is not the first time but is actually a regular occurrence.
Helpful (0)
Replies (18)0
Replies (18)jM
jason M's updateReviewer Update
25 May 2022, 11:52And yet still no reply from Protea Metering.
jM
jason M's update25 May 2022, 11:52
Reviewer Update
And yet still no reply from Protea Metering.
Protea Metering's replyOfficial
26 May 2022, 11:58Good day Jason
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.
At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Kindly log on to the OAMI website where all the facilities are available for you to monitor and manage your consumption.
The mere recordings of the readings unfortunately does nor give us any control over how much, when and how a client uses electricity or water.
Kindly contact our offices should you require assistance or guidance with how to monitor 7 manage the OAMI facilities.
Kind regards
Management: Protea Metering
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.
At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Kindly log on to the OAMI website where all the facilities are available for you to monitor and manage your consumption.
The mere recordings of the readings unfortunately does nor give us any control over how much, when and how a client uses electricity or water.
Kindly contact our offices should you require assistance or guidance with how to monitor 7 manage the OAMI facilities.
Kind regards
Management: Protea Metering
Protea Metering's reply26 May 2022, 11:58
Official
Good day Jason
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.
At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Kindly log on to the OAMI website where all the facilities are available for you to monitor and manage your consumption.
The mere recordings of the readings unfortunately does nor give us any control over how much, when and how a client uses electricity or water.
Kindly contact our offices should you require assistance or guidance with how to monitor 7 manage the OAMI facilities.
Kind regards
Management: Protea Metering
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.
At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Kindly log on to the OAMI website where all the facilities are available for you to monitor and manage your consumption.
The mere recordings of the readings unfortunately does nor give us any control over how much, when and how a client uses electricity or water.
Kindly contact our offices should you require assistance or guidance with how to monitor 7 manage the OAMI facilities.
Kind regards
Management: Protea Metering
jM
jason M's updateReviewer Update
26 May 2022, 12:10This still does not explain the reason why your readings are delayed. I can get the readings of several tenants that can attest and have contacted your support line and are met by the very same explanation. The bottom line is that your readings take days to take effect which does not support your daily readings promise. As opposed to referring to predictions and promulgated council tariffs please give us as customers accurate and daily readings or perhaps admit that your system is not always accurate. To put it bluntly tenants move out of the complexes were Protea Metering is incorporated and that is what you as a company should be asking yourselves.
jM
jason M's update26 May 2022, 12:10
Reviewer Update
This still does not explain the reason why your readings are delayed. I can get the readings of several tenants that can attest and have contacted your support line and are met by the very same explanation. The bottom line is that your readings take days to take effect which does not support your daily readings promise. As opposed to referring to predictions and promulgated council tariffs please give us as customers accurate and daily readings or perhaps admit that your system is not always accurate. To put it bluntly tenants move out of the complexes were Protea Metering is incorporated and that is what you as a company should be asking yourselves.
jM
jason M's updateReviewer Update
26 May 2022, 12:13And also please explain where you get these readings from as I have not supp**** my details in this review or the review itself.
jM
jason M's update26 May 2022, 12:13
Reviewer Update
And also please explain where you get these readings from as I have not supp**** my details in this review or the review itself.
Protea Metering's replyOfficial
27 May 2022, 08:37Good day Jason
In the review your name was provided and your account could therefore be located on our system.
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
The OAMI platform provides the opportunity for a consumer to monitor their daily/monthly requirements, and to schedule top up payments accordingly.
It is unfortunately necessary for all of us who use electricity to plan and manage the situation that is caused by load shedding.
Although we regret the inconvenience that is caused and we are doing what we can to manage it to the best way possible, there are unfortunately factors that we have no control over.
Kind regards
Management: Protea Metering
In the review your name was provided and your account could therefore be located on our system.
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
The OAMI platform provides the opportunity for a consumer to monitor their daily/monthly requirements, and to schedule top up payments accordingly.
It is unfortunately necessary for all of us who use electricity to plan and manage the situation that is caused by load shedding.
Although we regret the inconvenience that is caused and we are doing what we can to manage it to the best way possible, there are unfortunately factors that we have no control over.
Kind regards
Management: Protea Metering
Protea Metering's reply27 May 2022, 08:37
Official
Good day Jason
In the review your name was provided and your account could therefore be located on our system.
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
The OAMI platform provides the opportunity for a consumer to monitor their daily/monthly requirements, and to schedule top up payments accordingly.
It is unfortunately necessary for all of us who use electricity to plan and manage the situation that is caused by load shedding.
Although we regret the inconvenience that is caused and we are doing what we can to manage it to the best way possible, there are unfortunately factors that we have no control over.
Kind regards
Management: Protea Metering
In the review your name was provided and your account could therefore be located on our system.
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
The OAMI platform provides the opportunity for a consumer to monitor their daily/monthly requirements, and to schedule top up payments accordingly.
It is unfortunately necessary for all of us who use electricity to plan and manage the situation that is caused by load shedding.
Although we regret the inconvenience that is caused and we are doing what we can to manage it to the best way possible, there are unfortunately factors that we have no control over.
Kind regards
Management: Protea Metering
jM
jason M's updateReviewer Update
30 May 2022, 13:59And yet again after three days of logging in to check my balance which
stayed the same for all of the days mentioned I received an sms stating I have no credit left.
stayed the same for all of the days mentioned I received an sms stating I have no credit left.
jM
jason M's update30 May 2022, 13:59
Reviewer Update
And yet again after three days of logging in to check my balance which
stayed the same for all of the days mentioned I received an sms stating I have no credit left.
stayed the same for all of the days mentioned I received an sms stating I have no credit left.
Protea Metering's replyOfficial
10 Jun 2022, 13:14Good day Jason
Kindly make a screen shot & forward to us? The account is still reflecting a credit balance:
10/06/2022 | Consumption since last *** | | R 602.22 | R 0.00 | R-122.08
Kind regards
Management: Protea Metering
Kindly make a screen shot & forward to us? The account is still reflecting a credit balance:
10/06/2022 | Consumption since last *** | | R 602.22 | R 0.00 | R-122.08
Kind regards
Management: Protea Metering
Protea Metering's reply10 Jun 2022, 13:14
Official
Good day Jason
Kindly make a screen shot & forward to us? The account is still reflecting a credit balance:
10/06/2022 | Consumption since last *** | | R 602.22 | R 0.00 | R-122.08
Kind regards
Management: Protea Metering
Kindly make a screen shot & forward to us? The account is still reflecting a credit balance:
10/06/2022 | Consumption since last *** | | R 602.22 | R 0.00 | R-122.08
Kind regards
Management: Protea Metering
jM
jason M's updateReviewer Update
12 Jun 2022, 18:28image.jpeg 1.19 MB
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jM
jason M's update12 Jun 2022, 18:28
Reviewer Update
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jM
jason M's updateReviewer Update
12 Jun 2022, 18:28image.jpeg 1.19 MB
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jM
jason M's update12 Jun 2022, 18:28
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jM
jason M's updateReviewer Update
12 Jun 2022, 18:33Please admit to not being precise. My balance as you can see in the above screenshot was R91 a day and a half ago now it’s dropped to R19. Beyond my better judgment I concede that you are ripping people off.
jM
jason M's update12 Jun 2022, 18:33
Reviewer Update
Please admit to not being precise. My balance as you can see in the above screenshot was R91 a day and a half ago now it’s dropped to R19. Beyond my better judgment I concede that you are ripping people off.
Protea Metering's replyOfficial
13 Jun 2022, 14:32Dear Jason
Yes, every time that new readings are downloaded, it will be deducted from the available credit. The balance will then remain the same until the next batch of readings for the consumption since the previous reading is downloaded.
You have selected R20 remaining credit to be your alert amount, so once this selected limit is reached you will receive the notification.
Kindly make use of the DOWNLOAD READINGS function where you will be able to monitor the exact consumption from one reading time slot to the next.
Kind regards
Management: Protea Metering.
Yes, every time that new readings are downloaded, it will be deducted from the available credit. The balance will then remain the same until the next batch of readings for the consumption since the previous reading is downloaded.
You have selected R20 remaining credit to be your alert amount, so once this selected limit is reached you will receive the notification.
Kindly make use of the DOWNLOAD READINGS function where you will be able to monitor the exact consumption from one reading time slot to the next.
Kind regards
Management: Protea Metering.
Protea Metering's reply13 Jun 2022, 14:32
Official
Dear Jason
Yes, every time that new readings are downloaded, it will be deducted from the available credit. The balance will then remain the same until the next batch of readings for the consumption since the previous reading is downloaded.
You have selected R20 remaining credit to be your alert amount, so once this selected limit is reached you will receive the notification.
Kindly make use of the DOWNLOAD READINGS function where you will be able to monitor the exact consumption from one reading time slot to the next.
Kind regards
Management: Protea Metering.
Yes, every time that new readings are downloaded, it will be deducted from the available credit. The balance will then remain the same until the next batch of readings for the consumption since the previous reading is downloaded.
You have selected R20 remaining credit to be your alert amount, so once this selected limit is reached you will receive the notification.
Kindly make use of the DOWNLOAD READINGS function where you will be able to monitor the exact consumption from one reading time slot to the next.
Kind regards
Management: Protea Metering.
jM
jason M's updateReviewer Update
13 Jun 2022, 21:20“Yes, every time that new readings are downloaded, it will be deducted from the available credit. The balance will then remain the same until the next batch of readings for the consumption since the previous reading is downloaded”
Daily readings as you have stated in your introduction to the tenants of Southgate Ridge in addition to shared services which are charged at R1,16 per day and an sms cost every time you send out an sms. Contradicting to say the least. If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily.
Your attempt to explain or rather manage complaints is semantics at this point.
Daily readings as you have stated in your introduction to the tenants of Southgate Ridge in addition to shared services which are charged at R1,16 per day and an sms cost every time you send out an sms. Contradicting to say the least. If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily.
Your attempt to explain or rather manage complaints is semantics at this point.
jM
jason M's update13 Jun 2022, 21:20
Reviewer Update
“Yes, every time that new readings are downloaded, it will be deducted from the available credit. The balance will then remain the same until the next batch of readings for the consumption since the previous reading is downloaded”
Daily readings as you have stated in your introduction to the tenants of Southgate Ridge in addition to shared services which are charged at R1,16 per day and an sms cost every time you send out an sms. Contradicting to say the least. If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily.
Your attempt to explain or rather manage complaints is semantics at this point.
Daily readings as you have stated in your introduction to the tenants of Southgate Ridge in addition to shared services which are charged at R1,16 per day and an sms cost every time you send out an sms. Contradicting to say the least. If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily.
Your attempt to explain or rather manage complaints is semantics at this point.
Protea Metering's replyOfficial
14 Jun 2022, 07:52 Good day Jason
It seems that you have now completed going in a circle with nothing new to ask, just repeating what you have asked before and that was properly addressed. Please refer to the some of the information that has already been provided before:
Jason:
Nothing adds up with Protea MeteringA total ******* this has been. From the inconsistent meter reading to little or no assistance from Protea Metering.
I live by myself and there is no reason that would justify the amount of money I spend on both electricity and water,
Protea Metering:
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Jason: This still does not explain the reason why your readings are delayed.
Protea Metering:
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
Jason: If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily
Protea Metering: Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
From the above it is clear that the correct information was provided to answer your questions. It has been confirmed that the account does add up, that your consumption is absolutely normal. The meters in use is 100% functional and the reason for the delayed readings were provided.
The source of the disruption of communication signals was explained, you are welcome to address the actual problem with the entities who are responsible for providing those services. You have been advised on how to prevent a clearly identified problem that can be managed by yourself, as it is beyond our control.
It is your prerogative to utilize the assistance that was provided in any manner you deem to be fit.
Although the situation is completely beyond our control, we sincerely regret the inconvenience. We are however not willing to go in circles with this. Unless you have a valid question that we can assist you with, this will conclude the matter.
Kind regards
Management: Protea Metering
It seems that you have now completed going in a circle with nothing new to ask, just repeating what you have asked before and that was properly addressed. Please refer to the some of the information that has already been provided before:
Jason:
Nothing adds up with Protea MeteringA total ******* this has been. From the inconsistent meter reading to little or no assistance from Protea Metering.
I live by myself and there is no reason that would justify the amount of money I spend on both electricity and water,
Protea Metering:
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Jason: This still does not explain the reason why your readings are delayed.
Protea Metering:
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
Jason: If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily
Protea Metering: Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
From the above it is clear that the correct information was provided to answer your questions. It has been confirmed that the account does add up, that your consumption is absolutely normal. The meters in use is 100% functional and the reason for the delayed readings were provided.
The source of the disruption of communication signals was explained, you are welcome to address the actual problem with the entities who are responsible for providing those services. You have been advised on how to prevent a clearly identified problem that can be managed by yourself, as it is beyond our control.
It is your prerogative to utilize the assistance that was provided in any manner you deem to be fit.
Although the situation is completely beyond our control, we sincerely regret the inconvenience. We are however not willing to go in circles with this. Unless you have a valid question that we can assist you with, this will conclude the matter.
Kind regards
Management: Protea Metering
Protea Metering's reply14 Jun 2022, 07:52
Official
Good day Jason
It seems that you have now completed going in a circle with nothing new to ask, just repeating what you have asked before and that was properly addressed. Please refer to the some of the information that has already been provided before:
Jason:
Nothing adds up with Protea MeteringA total ******* this has been. From the inconsistent meter reading to little or no assistance from Protea Metering.
I live by myself and there is no reason that would justify the amount of money I spend on both electricity and water,
Protea Metering:
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Jason: This still does not explain the reason why your readings are delayed.
Protea Metering:
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
Jason: If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily
Protea Metering: Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
From the above it is clear that the correct information was provided to answer your questions. It has been confirmed that the account does add up, that your consumption is absolutely normal. The meters in use is 100% functional and the reason for the delayed readings were provided.
The source of the disruption of communication signals was explained, you are welcome to address the actual problem with the entities who are responsible for providing those services. You have been advised on how to prevent a clearly identified problem that can be managed by yourself, as it is beyond our control.
It is your prerogative to utilize the assistance that was provided in any manner you deem to be fit.
Although the situation is completely beyond our control, we sincerely regret the inconvenience. We are however not willing to go in circles with this. Unless you have a valid question that we can assist you with, this will conclude the matter.
Kind regards
Management: Protea Metering
It seems that you have now completed going in a circle with nothing new to ask, just repeating what you have asked before and that was properly addressed. Please refer to the some of the information that has already been provided before:
Jason:
Nothing adds up with Protea MeteringA total ******* this has been. From the inconsistent meter reading to little or no assistance from Protea Metering.
I live by myself and there is no reason that would justify the amount of money I spend on both electricity and water,
Protea Metering:
Your consumption for the month of March was 115 kwh of electricity and 9 kl of water. For April it was 20 kwh of electricity and 11 kl of water.At this point, your daily averages for May is 7.4 kwh of electricity with a predicted total of 220 kwh for the month. The water shows a daily average of 279 liters with a predicted total for May of 8.4 kl.
These consumption figures are absolutely normal and nothing seems to be out of the ordinary.
The promulgated Council tariffs are app****.
Jason: This still does not explain the reason why your readings are delayed.
Protea Metering:
Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
Jason: If a balance is meant to remain after readings are done this should not be delayed as you have eluded but should take place daily
Protea Metering: Kindly note that the process of the delivery of readings is reliant on cellphone tower signals, and the towers need electricity to be functional.
The disruption of electricity supply due to load shedding and the result of unstable cellphone signals is unfortunately beyond our control.
From the above it is clear that the correct information was provided to answer your questions. It has been confirmed that the account does add up, that your consumption is absolutely normal. The meters in use is 100% functional and the reason for the delayed readings were provided.
The source of the disruption of communication signals was explained, you are welcome to address the actual problem with the entities who are responsible for providing those services. You have been advised on how to prevent a clearly identified problem that can be managed by yourself, as it is beyond our control.
It is your prerogative to utilize the assistance that was provided in any manner you deem to be fit.
Although the situation is completely beyond our control, we sincerely regret the inconvenience. We are however not willing to go in circles with this. Unless you have a valid question that we can assist you with, this will conclude the matter.
Kind regards
Management: Protea Metering
jM
jason M's updateReviewer Update
14 Jun 2022, 08:30I agree we are going in circles and you’ve seemingly and will continue to miss the actual point of all the complaints you have received since your inception. You inability to provide a service that is ethical is what will eventually be questioned at a level far higher than mine. Remember that when there is an issue I will continue to question Protea Metering.
jM
jason M's update14 Jun 2022, 08:30
Reviewer Update
I agree we are going in circles and you’ve seemingly and will continue to miss the actual point of all the complaints you have received since your inception. You inability to provide a service that is ethical is what will eventually be questioned at a level far higher than mine. Remember that when there is an issue I will continue to question Protea Metering.
jM
jason M's updateReviewer Update
14 Jun 2022, 08:35And yet you have not addressed or revised you daily readings policy even in the light of load shedding. Good business that Protea Metering has created for itself.
jM
jason M's update14 Jun 2022, 08:35
Reviewer Update
And yet you have not addressed or revised you daily readings policy even in the light of load shedding. Good business that Protea Metering has created for itself.
Protea Metering's replyOfficial
14 Jun 2022, 09:41Thank you. Have a great day.
Protea Metering's reply14 Jun 2022, 09:41
Official
Thank you. Have a great day.
jM
jason M's updateReviewer Update
21 Jun 2022, 15:18Please see attached screenshot once again I say your reporting puts us at a huge disadvantage. I logged in yesterday and my balance was at R72.80 and this is logging on daily to check. I get an sms this afternoon saying I have R3. This has become a norm and come on guys you cannot use the cellphone tower excuse. It’s putting your business at a disadvantage and you wonder why we feel **********. image.jpeg 265.22 KB
jM
jason M's update21 Jun 2022, 15:18
Reviewer Update
Please see attached screenshot once again I say your reporting puts us at a huge disadvantage. I logged in yesterday and my balance was at R72.80 and this is logging on daily to check. I get an sms this afternoon saying I have R3. This has become a norm and come on guys you cannot use the cellphone tower excuse. It’s putting your business at a disadvantage and you wonder why we feel **********. image.jpeg 265.22 KB
Protea Metering's replyOfficial
22 Jun 2022, 13:35Good day Jason
Your screen shots do not open on this platform.
Kindly make use of the DOWNLOAD READINGS function on the OAMI platform where you will be able to view the exact date & time that the last reading was recorded:
| ReadDate | Reading | Consumption |
| 21/06/2022 11:00:58 AM | 1722.19 | 0.07
| 21/06/2022 11:54:19 AM | 1722.27 | 0.08
| 21/06/2022 12:27:17 PM | 1722.32 | 0.05
| 21/06/2022 13:12:12 PM | 1722.39 | 0.07
| 21/06/2022 13:54:46 PM | 1722.47 | 0.08
| 21/06/2022 14:31:28 PM | 1722.51 | 0.04
| 21/06/2022 15:15:37 PM | 1722.61 | 0.1
| 21/06/2022 15:46:14 PM | 1722.66 | 0.05
| 21/06/2022 16:22:26 PM | 1722.71 | 0.05
| 21/06/2022 18:25:00 PM | 1722.79 | 0.08
| 21/06/2022 19:50:04 PM | 1722.8 | 0.01
| 21/06/2022 20:26:16 PM | 1724.01 | 1.21
| 21/06/2022 21:13:17 PM | 1726.55 | 2.54
| 21/06/2022 21:48:12 PM | 1728.12 | 1.57
| 21/06/2022 22:31:15 PM | 1728.24 | 0.12
| 21/06/2022 23:13:30 PM | 1728.31 | 0.07
| 21/06/2022 23:51:33 PM | 1728.35 | 0.04
| 22/06/2022 00:23:21 AM | 1728.38 | 0.03
| 22/06/2022 01:13:01 AM | 1728.43 | 0.05
| 22/06/2022 01:52:44 AM | 1728.45 | 0.02
| 22/06/2022 02:33:18 AM | 1728.47 | 0.02
| 22/06/2022 03:10:44 AM | 1729 | 0.53
| 22/06/2022 03:47:49 AM | 1731 | 2
| 22/06/2022 04:19:10 AM | 1732.64 | 1.64
| 22/06/2022 04:51:41 AM | 1733.2 | 0.56
| 22/06/2022 05:26:19 AM | 1733.25 | 0.05
| 22/06/2022 06:06:46 AM | 1733.29 | 0.04
| 22/06/2022 06:38:24 AM | 1733.34 | 0.05
| 22/06/2022 07:13:05 AM | 1733.37 | 0.03
| 22/06/2022 07:46:37 AM | 1733.41 | 0.04
| 22/06/2022 08:35:35 AM | 1733.45 | 0.04
| 22/06/2022 09:14:08 AM | 1733.49 | 0.04
| 22/06/2022 09:54:28 AM | 1733.52 | 0.03
| 22/06/2022 10:27:04 AM | 1733.56 | 0.04
| 22/06/2022 11:53:24 AM | 1733.64 | 0.08
| 22/06/2022 12:26:08 PM | 1733.67 | 0.03
Among others, the following information is also reflected:
Remaining Credit: R 44.06 on 22/06/2022 13:09 PM
Latest Month:
Average Consumption per Day (KWH)9.45 Predicted Consumption per Month (KWH)283
Latest Month:
Average Consumption per Day ****ers)290 Predicted Consumption per Month (KL)8.7
Meter Tariff Read Date Start Read Latest Reading Days Usage Units Amount
W***3 | COJ Water Dom LL Sp(IHS.1) | 22/06/2022 13:09:10 PM | 118 | 122.193 | 16 | 4.19 | KLw | R 47.18
*** | COJ Ener Dom Credit Wal LL | 22/06/2022 13:09:10 PM | 1536 | 1733.81 | 16 | 197.81 | KWH | R 389.22
Shared Serices @ | R 1.16 per day | 22/06/2022 00:00:00 AM | | R | R 25.59
You are also able to view the full account statement.
Despite unstable communications connections, the wealth of information provided will surely enable you to manage account payments without a problem.
Kind regards
Management: Protea Metering
Your screen shots do not open on this platform.
Kindly make use of the DOWNLOAD READINGS function on the OAMI platform where you will be able to view the exact date & time that the last reading was recorded:
| ReadDate | Reading | Consumption |
| 21/06/2022 11:00:58 AM | 1722.19 | 0.07
| 21/06/2022 11:54:19 AM | 1722.27 | 0.08
| 21/06/2022 12:27:17 PM | 1722.32 | 0.05
| 21/06/2022 13:12:12 PM | 1722.39 | 0.07
| 21/06/2022 13:54:46 PM | 1722.47 | 0.08
| 21/06/2022 14:31:28 PM | 1722.51 | 0.04
| 21/06/2022 15:15:37 PM | 1722.61 | 0.1
| 21/06/2022 15:46:14 PM | 1722.66 | 0.05
| 21/06/2022 16:22:26 PM | 1722.71 | 0.05
| 21/06/2022 18:25:00 PM | 1722.79 | 0.08
| 21/06/2022 19:50:04 PM | 1722.8 | 0.01
| 21/06/2022 20:26:16 PM | 1724.01 | 1.21
| 21/06/2022 21:13:17 PM | 1726.55 | 2.54
| 21/06/2022 21:48:12 PM | 1728.12 | 1.57
| 21/06/2022 22:31:15 PM | 1728.24 | 0.12
| 21/06/2022 23:13:30 PM | 1728.31 | 0.07
| 21/06/2022 23:51:33 PM | 1728.35 | 0.04
| 22/06/2022 00:23:21 AM | 1728.38 | 0.03
| 22/06/2022 01:13:01 AM | 1728.43 | 0.05
| 22/06/2022 01:52:44 AM | 1728.45 | 0.02
| 22/06/2022 02:33:18 AM | 1728.47 | 0.02
| 22/06/2022 03:10:44 AM | 1729 | 0.53
| 22/06/2022 03:47:49 AM | 1731 | 2
| 22/06/2022 04:19:10 AM | 1732.64 | 1.64
| 22/06/2022 04:51:41 AM | 1733.2 | 0.56
| 22/06/2022 05:26:19 AM | 1733.25 | 0.05
| 22/06/2022 06:06:46 AM | 1733.29 | 0.04
| 22/06/2022 06:38:24 AM | 1733.34 | 0.05
| 22/06/2022 07:13:05 AM | 1733.37 | 0.03
| 22/06/2022 07:46:37 AM | 1733.41 | 0.04
| 22/06/2022 08:35:35 AM | 1733.45 | 0.04
| 22/06/2022 09:14:08 AM | 1733.49 | 0.04
| 22/06/2022 09:54:28 AM | 1733.52 | 0.03
| 22/06/2022 10:27:04 AM | 1733.56 | 0.04
| 22/06/2022 11:53:24 AM | 1733.64 | 0.08
| 22/06/2022 12:26:08 PM | 1733.67 | 0.03
Among others, the following information is also reflected:
Remaining Credit: R 44.06 on 22/06/2022 13:09 PM
Latest Month:
Average Consumption per Day (KWH)9.45 Predicted Consumption per Month (KWH)283
Latest Month:
Average Consumption per Day ****ers)290 Predicted Consumption per Month (KL)8.7
Meter Tariff Read Date Start Read Latest Reading Days Usage Units Amount
W***3 | COJ Water Dom LL Sp(IHS.1) | 22/06/2022 13:09:10 PM | 118 | 122.193 | 16 | 4.19 | KLw | R 47.18
*** | COJ Ener Dom Credit Wal LL | 22/06/2022 13:09:10 PM | 1536 | 1733.81 | 16 | 197.81 | KWH | R 389.22
Shared Serices @ | R 1.16 per day | 22/06/2022 00:00:00 AM | | R | R 25.59
You are also able to view the full account statement.
Despite unstable communications connections, the wealth of information provided will surely enable you to manage account payments without a problem.
Kind regards
Management: Protea Metering
Protea Metering's reply22 Jun 2022, 13:35
Official
Good day Jason
Your screen shots do not open on this platform.
Kindly make use of the DOWNLOAD READINGS function on the OAMI platform where you will be able to view the exact date & time that the last reading was recorded:
| ReadDate | Reading | Consumption |
| 21/06/2022 11:00:58 AM | 1722.19 | 0.07
| 21/06/2022 11:54:19 AM | 1722.27 | 0.08
| 21/06/2022 12:27:17 PM | 1722.32 | 0.05
| 21/06/2022 13:12:12 PM | 1722.39 | 0.07
| 21/06/2022 13:54:46 PM | 1722.47 | 0.08
| 21/06/2022 14:31:28 PM | 1722.51 | 0.04
| 21/06/2022 15:15:37 PM | 1722.61 | 0.1
| 21/06/2022 15:46:14 PM | 1722.66 | 0.05
| 21/06/2022 16:22:26 PM | 1722.71 | 0.05
| 21/06/2022 18:25:00 PM | 1722.79 | 0.08
| 21/06/2022 19:50:04 PM | 1722.8 | 0.01
| 21/06/2022 20:26:16 PM | 1724.01 | 1.21
| 21/06/2022 21:13:17 PM | 1726.55 | 2.54
| 21/06/2022 21:48:12 PM | 1728.12 | 1.57
| 21/06/2022 22:31:15 PM | 1728.24 | 0.12
| 21/06/2022 23:13:30 PM | 1728.31 | 0.07
| 21/06/2022 23:51:33 PM | 1728.35 | 0.04
| 22/06/2022 00:23:21 AM | 1728.38 | 0.03
| 22/06/2022 01:13:01 AM | 1728.43 | 0.05
| 22/06/2022 01:52:44 AM | 1728.45 | 0.02
| 22/06/2022 02:33:18 AM | 1728.47 | 0.02
| 22/06/2022 03:10:44 AM | 1729 | 0.53
| 22/06/2022 03:47:49 AM | 1731 | 2
| 22/06/2022 04:19:10 AM | 1732.64 | 1.64
| 22/06/2022 04:51:41 AM | 1733.2 | 0.56
| 22/06/2022 05:26:19 AM | 1733.25 | 0.05
| 22/06/2022 06:06:46 AM | 1733.29 | 0.04
| 22/06/2022 06:38:24 AM | 1733.34 | 0.05
| 22/06/2022 07:13:05 AM | 1733.37 | 0.03
| 22/06/2022 07:46:37 AM | 1733.41 | 0.04
| 22/06/2022 08:35:35 AM | 1733.45 | 0.04
| 22/06/2022 09:14:08 AM | 1733.49 | 0.04
| 22/06/2022 09:54:28 AM | 1733.52 | 0.03
| 22/06/2022 10:27:04 AM | 1733.56 | 0.04
| 22/06/2022 11:53:24 AM | 1733.64 | 0.08
| 22/06/2022 12:26:08 PM | 1733.67 | 0.03
Among others, the following information is also reflected:
Remaining Credit: R 44.06 on 22/06/2022 13:09 PM
Latest Month:
Average Consumption per Day (KWH)9.45 Predicted Consumption per Month (KWH)283
Latest Month:
Average Consumption per Day ****ers)290 Predicted Consumption per Month (KL)8.7
Meter Tariff Read Date Start Read Latest Reading Days Usage Units Amount
W***3 | COJ Water Dom LL Sp(IHS.1) | 22/06/2022 13:09:10 PM | 118 | 122.193 | 16 | 4.19 | KLw | R 47.18
*** | COJ Ener Dom Credit Wal LL | 22/06/2022 13:09:10 PM | 1536 | 1733.81 | 16 | 197.81 | KWH | R 389.22
Shared Serices @ | R 1.16 per day | 22/06/2022 00:00:00 AM | | R | R 25.59
You are also able to view the full account statement.
Despite unstable communications connections, the wealth of information provided will surely enable you to manage account payments without a problem.
Kind regards
Management: Protea Metering
Your screen shots do not open on this platform.
Kindly make use of the DOWNLOAD READINGS function on the OAMI platform where you will be able to view the exact date & time that the last reading was recorded:
| ReadDate | Reading | Consumption |
| 21/06/2022 11:00:58 AM | 1722.19 | 0.07
| 21/06/2022 11:54:19 AM | 1722.27 | 0.08
| 21/06/2022 12:27:17 PM | 1722.32 | 0.05
| 21/06/2022 13:12:12 PM | 1722.39 | 0.07
| 21/06/2022 13:54:46 PM | 1722.47 | 0.08
| 21/06/2022 14:31:28 PM | 1722.51 | 0.04
| 21/06/2022 15:15:37 PM | 1722.61 | 0.1
| 21/06/2022 15:46:14 PM | 1722.66 | 0.05
| 21/06/2022 16:22:26 PM | 1722.71 | 0.05
| 21/06/2022 18:25:00 PM | 1722.79 | 0.08
| 21/06/2022 19:50:04 PM | 1722.8 | 0.01
| 21/06/2022 20:26:16 PM | 1724.01 | 1.21
| 21/06/2022 21:13:17 PM | 1726.55 | 2.54
| 21/06/2022 21:48:12 PM | 1728.12 | 1.57
| 21/06/2022 22:31:15 PM | 1728.24 | 0.12
| 21/06/2022 23:13:30 PM | 1728.31 | 0.07
| 21/06/2022 23:51:33 PM | 1728.35 | 0.04
| 22/06/2022 00:23:21 AM | 1728.38 | 0.03
| 22/06/2022 01:13:01 AM | 1728.43 | 0.05
| 22/06/2022 01:52:44 AM | 1728.45 | 0.02
| 22/06/2022 02:33:18 AM | 1728.47 | 0.02
| 22/06/2022 03:10:44 AM | 1729 | 0.53
| 22/06/2022 03:47:49 AM | 1731 | 2
| 22/06/2022 04:19:10 AM | 1732.64 | 1.64
| 22/06/2022 04:51:41 AM | 1733.2 | 0.56
| 22/06/2022 05:26:19 AM | 1733.25 | 0.05
| 22/06/2022 06:06:46 AM | 1733.29 | 0.04
| 22/06/2022 06:38:24 AM | 1733.34 | 0.05
| 22/06/2022 07:13:05 AM | 1733.37 | 0.03
| 22/06/2022 07:46:37 AM | 1733.41 | 0.04
| 22/06/2022 08:35:35 AM | 1733.45 | 0.04
| 22/06/2022 09:14:08 AM | 1733.49 | 0.04
| 22/06/2022 09:54:28 AM | 1733.52 | 0.03
| 22/06/2022 10:27:04 AM | 1733.56 | 0.04
| 22/06/2022 11:53:24 AM | 1733.64 | 0.08
| 22/06/2022 12:26:08 PM | 1733.67 | 0.03
Among others, the following information is also reflected:
Remaining Credit: R 44.06 on 22/06/2022 13:09 PM
Latest Month:
Average Consumption per Day (KWH)9.45 Predicted Consumption per Month (KWH)283
Latest Month:
Average Consumption per Day ****ers)290 Predicted Consumption per Month (KL)8.7
Meter Tariff Read Date Start Read Latest Reading Days Usage Units Amount
W***3 | COJ Water Dom LL Sp(IHS.1) | 22/06/2022 13:09:10 PM | 118 | 122.193 | 16 | 4.19 | KLw | R 47.18
*** | COJ Ener Dom Credit Wal LL | 22/06/2022 13:09:10 PM | 1536 | 1733.81 | 16 | 197.81 | KWH | R 389.22
Shared Serices @ | R 1.16 per day | 22/06/2022 00:00:00 AM | | R | R 25.59
You are also able to view the full account statement.
Despite unstable communications connections, the wealth of information provided will surely enable you to manage account payments without a problem.
Kind regards
Management: Protea Metering