MR
Monica R
1 reviews | Active since Jan 2016
21 Oct 2024, 15:01
Nonsense Service!!!!!
Nonsense and expensive for nothing. I purchased electricity on Friday, and apparently their token system was not working. Payment is now hanging and they switched me off as if I was the one who tempered with their system. When you hear "Protea metering" run away from that residential area because they cant even resolve issues well. They will send you from pillar to post. Absolute NONSENSE!!!!!
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Replies (1)
Protea Metering's replyOfficial
27 Nov 2024, 13:51Good day Monica
Unfortunately, it may happen that a payment that was made does not reflect on our bank statement for whatever reason and receiving the proof of payment enables us to make enquiries to track down the payment. Although beyond our control we regret the inconvenience that you had suffered.
Should you require any further information or assistance please feel free to contact our offices.
Kind regards
Management Protea Metering.
URW126
Unfortunately, it may happen that a payment that was made does not reflect on our bank statement for whatever reason and receiving the proof of payment enables us to make enquiries to track down the payment. Although beyond our control we regret the inconvenience that you had suffered.
Should you require any further information or assistance please feel free to contact our offices.
Kind regards
Management Protea Metering.
URW126
Protea Metering's reply27 Nov 2024, 13:51
Official
Good day Monica
Unfortunately, it may happen that a payment that was made does not reflect on our bank statement for whatever reason and receiving the proof of payment enables us to make enquiries to track down the payment. Although beyond our control we regret the inconvenience that you had suffered.
Should you require any further information or assistance please feel free to contact our offices.
Kind regards
Management Protea Metering.
URW126
Unfortunately, it may happen that a payment that was made does not reflect on our bank statement for whatever reason and receiving the proof of payment enables us to make enquiries to track down the payment. Although beyond our control we regret the inconvenience that you had suffered.
Should you require any further information or assistance please feel free to contact our offices.
Kind regards
Management Protea Metering.
URW126