WB
Wilhelm B
1 reviews | Active since Aug 2017
23 Mar 2024, 20:28
No service.
Have emailed on three separate occasions about vouchers/purchases made during the outage/network issues recently. It's been a week without feedback.
Total of R600 unaccounted for.
When can I expect rectification/refund?
Helpful (0)
Replies (3)0
Replies (3)
Protea Metering's replyOfficial
25 Mar 2024, 14:38Good day Mr. Barnard
We apologize for the inconvenience due to the internet problems that were experienced.
Token numbers were forwarded via sms. Kindly check if you have received it, and please confirm if you are able to load it.
Kind regards
Management: Protea Metering
19LBVIL
We apologize for the inconvenience due to the internet problems that were experienced.
Token numbers were forwarded via sms. Kindly check if you have received it, and please confirm if you are able to load it.
Kind regards
Management: Protea Metering
19LBVIL
Protea Metering's reply25 Mar 2024, 14:38
Official
Good day Mr. Barnard
We apologize for the inconvenience due to the internet problems that were experienced.
Token numbers were forwarded via sms. Kindly check if you have received it, and please confirm if you are able to load it.
Kind regards
Management: Protea Metering
19LBVIL
We apologize for the inconvenience due to the internet problems that were experienced.
Token numbers were forwarded via sms. Kindly check if you have received it, and please confirm if you are able to load it.
Kind regards
Management: Protea Metering
19LBVIL
WB
Wilhelm B's updateReviewer Update
25 Mar 2024, 14:41No sms's received no. Been waiting over a week. Can someone contact me in this regard please?
WB
Wilhelm B's update25 Mar 2024, 14:41
Reviewer Update
No sms's received no. Been waiting over a week. Can someone contact me in this regard please?
Protea Metering's replyOfficial
26 Mar 2024, 15:30Good day Mr. Barnard
Kindly verify the contact cellphone number in the email that we have forwarded.
The token numbers were also included.
Please do not hesitate to contact us should any further assistance be required.
Kind regards
Management: Protea Metering
Kindly verify the contact cellphone number in the email that we have forwarded.
The token numbers were also included.
Please do not hesitate to contact us should any further assistance be required.
Kind regards
Management: Protea Metering
Protea Metering's reply26 Mar 2024, 15:30
Official
Good day Mr. Barnard
Kindly verify the contact cellphone number in the email that we have forwarded.
The token numbers were also included.
Please do not hesitate to contact us should any further assistance be required.
Kind regards
Management: Protea Metering
Kindly verify the contact cellphone number in the email that we have forwarded.
The token numbers were also included.
Please do not hesitate to contact us should any further assistance be required.
Kind regards
Management: Protea Metering