kR
kamo R
1 reviews | Active since Sept 2014
08 Mar 2022, 20:09
No electronic while I bought on the 04th of March
Protea METERING the worst worst company, they are billing me R1105.42 on a prepaid charge how do I reach R1105.42 on prepaid?? Now my electricity is off I have an infant in the house my husband has been trying to reach out to portfolio manager and he has been tàken from pillar to post with no help please assist at Molware Estate
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Protea Metering's replyOfficial
09 Mar 2022, 07:29Dear Kamo
Kindly note that you do not have a prepaid electricity meter. You are on a credit wallet account where you need to have a credit balance to have electricity available. You are billed for electricity, water, sewer, as well as water- and sewer network access charges. The charges reflected are billed according to your own consumption of electricity and water. You are able to log on to the OAMI web page where you can monitor & manage your daily consumption.
We do not find your name/surname on our system - have you app**** for services? We are therefore not able to establish which unit you are occupying to check the account and give you more details regarding you own consumption and account status.
The relevant Portfolio Manager will be in contact with you to assist.
Kind regards
Management: Protea Metering
Kindly note that you do not have a prepaid electricity meter. You are on a credit wallet account where you need to have a credit balance to have electricity available. You are billed for electricity, water, sewer, as well as water- and sewer network access charges. The charges reflected are billed according to your own consumption of electricity and water. You are able to log on to the OAMI web page where you can monitor & manage your daily consumption.
We do not find your name/surname on our system - have you app**** for services? We are therefore not able to establish which unit you are occupying to check the account and give you more details regarding you own consumption and account status.
The relevant Portfolio Manager will be in contact with you to assist.
Kind regards
Management: Protea Metering
Protea Metering's reply09 Mar 2022, 07:29
Official
Dear Kamo
Kindly note that you do not have a prepaid electricity meter. You are on a credit wallet account where you need to have a credit balance to have electricity available. You are billed for electricity, water, sewer, as well as water- and sewer network access charges. The charges reflected are billed according to your own consumption of electricity and water. You are able to log on to the OAMI web page where you can monitor & manage your daily consumption.
We do not find your name/surname on our system - have you app**** for services? We are therefore not able to establish which unit you are occupying to check the account and give you more details regarding you own consumption and account status.
The relevant Portfolio Manager will be in contact with you to assist.
Kind regards
Management: Protea Metering
Kindly note that you do not have a prepaid electricity meter. You are on a credit wallet account where you need to have a credit balance to have electricity available. You are billed for electricity, water, sewer, as well as water- and sewer network access charges. The charges reflected are billed according to your own consumption of electricity and water. You are able to log on to the OAMI web page where you can monitor & manage your daily consumption.
We do not find your name/surname on our system - have you app**** for services? We are therefore not able to establish which unit you are occupying to check the account and give you more details regarding you own consumption and account status.
The relevant Portfolio Manager will be in contact with you to assist.
Kind regards
Management: Protea Metering