No Electricity

Protea metering, please can someone give me valid info.<br> <br> Your website for prepaid electricity was last updated 15 August, now i have no power since this morning.<br> i loaded electricity aswell this morning. called your call center aswell. This is not load shedding my complex has power its just my unit, and you guys tell me this afternoon i will get power what ******** technical glitch you say.<br> Please check your system last shown and updated 15/08/2015 i mean really now. My wife works from home with a little baby.<br> <br> Please give me some feedback not saying as your call center agent '' this afternoon promise me power''<br> <br> <br> <br> Regards<br> Malcolm Pillai Lake Xanadu unit 1808