ZS
Zanele S
1 reviews | Active since Dec 2022
26 Aug 2026, 19:16
No electricity
OMG do you ever answer the calls!?! I have been onhold for more than 30mins,I have no electricity. I have topped up but its not back on. I sent an email,text,and am currently inhold. Disgusting service!!!!
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Replies (1)
Protea Metering's replyOfficial
27 Aug 2026, 09:23Good day Zanele
Kindly note that emails are not attended to after-hours. We however sincerely regret that you were not able to get through on the standby service, which can happen if the lines are busy.
We have checked the token delivery, and there is a suspicion that the circuit breaker in the outside kiosk may have tripped. We are dispatching a technician as soon as possible to investigate and restore the supply.
Kind regards,
Protea Metering
Kindly note that emails are not attended to after-hours. We however sincerely regret that you were not able to get through on the standby service, which can happen if the lines are busy.
We have checked the token delivery, and there is a suspicion that the circuit breaker in the outside kiosk may have tripped. We are dispatching a technician as soon as possible to investigate and restore the supply.
Kind regards,
Protea Metering
Protea Metering's reply27 Aug 2026, 09:23
Official
Good day Zanele
Kindly note that emails are not attended to after-hours. We however sincerely regret that you were not able to get through on the standby service, which can happen if the lines are busy.
We have checked the token delivery, and there is a suspicion that the circuit breaker in the outside kiosk may have tripped. We are dispatching a technician as soon as possible to investigate and restore the supply.
Kind regards,
Protea Metering
Kindly note that emails are not attended to after-hours. We however sincerely regret that you were not able to get through on the standby service, which can happen if the lines are busy.
We have checked the token delivery, and there is a suspicion that the circuit breaker in the outside kiosk may have tripped. We are dispatching a technician as soon as possible to investigate and restore the supply.
Kind regards,
Protea Metering