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Dikeledi M
1 reviews | Active since Jun 2020
14 Oct 2021, 10:46
It's been 3 days now, mistakenly bought electricity with the wrong meter number, emailed them my query and attached proof of purchase, till today no respond
It's been 3 days now, mistakenly bought electricity with the wrong meter number, emailed them my query and attached proof of purchase, till today no respond. Nothing at all. And it's an emergency as I am running out of electricity on my side. This company always disappoint me all the time.
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Replies (1)
Protea Metering's replyOfficial
15 Oct 2021, 07:55Good day Dikeledi
You have unfortunately not provided sufficient information on this platform to enable us to assist you. Since you are stating that you are running out of electricity, kindly phone our offices and ask to be transferred to the Prepaid Department?
Kind regards
Management: Protea Metering
You have unfortunately not provided sufficient information on this platform to enable us to assist you. Since you are stating that you are running out of electricity, kindly phone our offices and ask to be transferred to the Prepaid Department?
Kind regards
Management: Protea Metering
Protea Metering's reply15 Oct 2021, 07:55
Official
Good day Dikeledi
You have unfortunately not provided sufficient information on this platform to enable us to assist you. Since you are stating that you are running out of electricity, kindly phone our offices and ask to be transferred to the Prepaid Department?
Kind regards
Management: Protea Metering
You have unfortunately not provided sufficient information on this platform to enable us to assist you. Since you are stating that you are running out of electricity, kindly phone our offices and ask to be transferred to the Prepaid Department?
Kind regards
Management: Protea Metering