AN
Angelinah N
1 reviews | Active since Apr 2020
02 Apr 2020, 21:47
Irritated, annoyed and fed up consumer
It's unfortunate that i am forced into this company as it came with the apartment i bought.
How on earth am i paying R500 a week on electricity and when i do recharge i have to wait an hour for it to kick in?
Why are you using a cellphone to run your business after hours?
It is ***** what you guys are doing. Am siyting in the dark and your stupid phone is off n nobody tp assist me?
Honestly speaking, how do we report this company? There is no joy in their service.
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Replies (1)
Protea Metering's replyOfficial
03 Apr 2020, 08:24Good day Angelinah
Without the unit number it is not possible to investigate the matter and post feedback on this platform. Our prepaid department will contact you in a private email. The account could not be located by searching for your surname - have you supp**** an application form to enable us to capture your details on our system?
It is advisable though that you top up in advance before you run out of electricity.
Kind regards
Management: Protea Metering
Without the unit number it is not possible to investigate the matter and post feedback on this platform. Our prepaid department will contact you in a private email. The account could not be located by searching for your surname - have you supp**** an application form to enable us to capture your details on our system?
It is advisable though that you top up in advance before you run out of electricity.
Kind regards
Management: Protea Metering
Protea Metering's reply03 Apr 2020, 08:24
Official
Good day Angelinah
Without the unit number it is not possible to investigate the matter and post feedback on this platform. Our prepaid department will contact you in a private email. The account could not be located by searching for your surname - have you supp**** an application form to enable us to capture your details on our system?
It is advisable though that you top up in advance before you run out of electricity.
Kind regards
Management: Protea Metering
Without the unit number it is not possible to investigate the matter and post feedback on this platform. Our prepaid department will contact you in a private email. The account could not be located by searching for your surname - have you supp**** an application form to enable us to capture your details on our system?
It is advisable though that you top up in advance before you run out of electricity.
Kind regards
Management: Protea Metering