BS
Brascia S
1 reviews | Active since Mar 2012
12 Aug 2021, 09:13
*********** Service Provider!!!!
I mailed Protea Meters regarding some irregular reading on my consumption. To my knowledge, a number of us in our complex have similar issues. A lady by the name of Susan responded that I should hire an electrician to come look at my appliances as they might be faulty. Also that I should check my geyser temperature as she can only see readings. My enquiry to begin with was for them to investigate the "fault" as this happens everytime we get "load reduction"
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Replies (4)
Protea Metering's replyOfficial
12 Aug 2021, 18:40Good evening Brascia
Your consumption figures for the last couple of months according to your actual readings are as follows:
April = 117 kWh
May = 136 kWh
June = 108 kWh
July = 169 kWh
Kindly note that apart from your monthly consumption figures that are very low, we indeed cannot see any irregularities. Load reduction also does not have an effect on the readings, the mere capturing of the readings also does not allow us to see when the load reductions took place.
We can truly not pick up on any fault with the readings or consumption.
For further assistance we would advise that you get in touch with our offices and ask to be directed to the Portfolio Manager for your complex.
Kind regards
Management: Protea Metering
Your consumption figures for the last couple of months according to your actual readings are as follows:
April = 117 kWh
May = 136 kWh
June = 108 kWh
July = 169 kWh
Kindly note that apart from your monthly consumption figures that are very low, we indeed cannot see any irregularities. Load reduction also does not have an effect on the readings, the mere capturing of the readings also does not allow us to see when the load reductions took place.
We can truly not pick up on any fault with the readings or consumption.
For further assistance we would advise that you get in touch with our offices and ask to be directed to the Portfolio Manager for your complex.
Kind regards
Management: Protea Metering
Protea Metering's reply12 Aug 2021, 18:40
Official
Good evening Brascia
Your consumption figures for the last couple of months according to your actual readings are as follows:
April = 117 kWh
May = 136 kWh
June = 108 kWh
July = 169 kWh
Kindly note that apart from your monthly consumption figures that are very low, we indeed cannot see any irregularities. Load reduction also does not have an effect on the readings, the mere capturing of the readings also does not allow us to see when the load reductions took place.
We can truly not pick up on any fault with the readings or consumption.
For further assistance we would advise that you get in touch with our offices and ask to be directed to the Portfolio Manager for your complex.
Kind regards
Management: Protea Metering
Your consumption figures for the last couple of months according to your actual readings are as follows:
April = 117 kWh
May = 136 kWh
June = 108 kWh
July = 169 kWh
Kindly note that apart from your monthly consumption figures that are very low, we indeed cannot see any irregularities. Load reduction also does not have an effect on the readings, the mere capturing of the readings also does not allow us to see when the load reductions took place.
We can truly not pick up on any fault with the readings or consumption.
For further assistance we would advise that you get in touch with our offices and ask to be directed to the Portfolio Manager for your complex.
Kind regards
Management: Protea Metering
BS
Brascia S's updateReviewer Update
13 Aug 2021, 10:15Thank you for your response.
My enquiry was with regards to the irregular/erratic reading that occurred between the 1st and 6th of August. As also mentioned in the email, I was not the only person affected, majority of us in the complex experienced the same and this happened after we had the load reduction that took 5hrs. When the electricity came back, the readings showed that there was a lot of electricity consumption, however we did not have power for 5hrs.
I attached the screenshot in the email I initially sent, to indicate what I am talking about.
Regards,
My enquiry was with regards to the irregular/erratic reading that occurred between the 1st and 6th of August. As also mentioned in the email, I was not the only person affected, majority of us in the complex experienced the same and this happened after we had the load reduction that took 5hrs. When the electricity came back, the readings showed that there was a lot of electricity consumption, however we did not have power for 5hrs.
I attached the screenshot in the email I initially sent, to indicate what I am talking about.
Regards,
BS
Brascia S's update13 Aug 2021, 10:15
Reviewer Update
Thank you for your response.
My enquiry was with regards to the irregular/erratic reading that occurred between the 1st and 6th of August. As also mentioned in the email, I was not the only person affected, majority of us in the complex experienced the same and this happened after we had the load reduction that took 5hrs. When the electricity came back, the readings showed that there was a lot of electricity consumption, however we did not have power for 5hrs.
I attached the screenshot in the email I initially sent, to indicate what I am talking about.
Regards,
My enquiry was with regards to the irregular/erratic reading that occurred between the 1st and 6th of August. As also mentioned in the email, I was not the only person affected, majority of us in the complex experienced the same and this happened after we had the load reduction that took 5hrs. When the electricity came back, the readings showed that there was a lot of electricity consumption, however we did not have power for 5hrs.
I attached the screenshot in the email I initially sent, to indicate what I am talking about.
Regards,
BS
Brascia S's updateReviewer Update
13 Aug 2021, 10:20Might I add that I live alone in my house and use a gas stove as well as a gas heater. I do not switch my geyser on all day. It is usually on for 2-3hrs in the evenings only.
BS
Brascia S's update13 Aug 2021, 10:20
Reviewer Update
Might I add that I live alone in my house and use a gas stove as well as a gas heater. I do not switch my geyser on all day. It is usually on for 2-3hrs in the evenings only.
Protea Metering's replyOfficial
13 Aug 2021, 12:14Dear Brascia
Your low monthly consumption confirms that you are indeed not using a lot of electric appliances.
The meter unfortunately does not record when the load reduction is taking place, and this is beyond our control. The Portfolio Manager will contact you shortly with information and assistance for the testing of the meter.
Kind regards
Management: Protea Metering
Your low monthly consumption confirms that you are indeed not using a lot of electric appliances.
The meter unfortunately does not record when the load reduction is taking place, and this is beyond our control. The Portfolio Manager will contact you shortly with information and assistance for the testing of the meter.
Kind regards
Management: Protea Metering
Protea Metering's reply13 Aug 2021, 12:14
Official
Dear Brascia
Your low monthly consumption confirms that you are indeed not using a lot of electric appliances.
The meter unfortunately does not record when the load reduction is taking place, and this is beyond our control. The Portfolio Manager will contact you shortly with information and assistance for the testing of the meter.
Kind regards
Management: Protea Metering
Your low monthly consumption confirms that you are indeed not using a lot of electric appliances.
The meter unfortunately does not record when the load reduction is taking place, and this is beyond our control. The Portfolio Manager will contact you shortly with information and assistance for the testing of the meter.
Kind regards
Management: Protea Metering