I'm tired of this company 😭

Item: Protea Metering
Rating: 1
Author: Money I

You people are really getting out of hand, please explain to me how 150 gets finished in 2 days, I don't use the stove or the geyser, I don't have any water leaks, my Money just disappears from my account and I'm left owing??? Can u please look into this immediately and provide actual readings

Helpful (0)

Replies (2)

Money I's updateReviewer Update

11 Sept 2026, 06:25

Your apps shows massive water usage in one day, I don't even have a leak or anything, were are you getting those readings??

Money I's update11 Sept 2026, 06:25

Reviewer Update

Your apps shows massive water usage in one day, I don't even have a leak or anything, were are you getting those readings??

Protea Metering's replyOfficial

11 Sept 2026, 07:31

Good day Money Ice

Thank you for reaching out to us.

Indeed, the water consumption does not indicate a leak. It does however reflect a spike in consumption:

| ReadDate | Reading | Consumption
| 07/09/2026 02:06 | 393542 | 232
| 07/09/2026 04:06 | 393542 | 0
| 07/09/2026 15:32 | 393622 | 80
| 08/09/2026 01:16 | 393666 | 44
| 08/09/2026 06:18 | 393671 | 5
| 08/09/2026 15:26 | 393742 | 71
| 09/09/2026 00:12 | 393845 | 103
| 09/09/2026 01:09 | 393845 | 0
| 09/09/2026 15:26 | 393954 | 109
| 10/09/2026 00:17 | 393988 | 34
| 10/09/2026 04:02 | 393996 | 8
| 11/09/2026 01:00 | 397145 | 3149
| 11/09/2026 02:01 | 397145 | 0

Do you have access to the water meter to take a picture of the reading and forward that to us?

We would really like to investigate the matter. One of our team members will reach out via email to assist.

Kind regards,
Protea Metering
QCRO92

Protea Metering's reply11 Sept 2026, 07:31

Official