CN
Craig N
1 reviews | Active since Jul 2019
10 May 2024, 08:43
I WANT MY REFUND
I WANT MY MONEY BACK PROTEA, I moved out of Carnival Gardens effective 2024/02/29 and I accidentally topped up your meter number instead of my new meter number of where i stay.
I contacted yall and was given all the forms to fill and weeks later when I followed up how far is it was asked to resend the forms again!!!
What the h*ll is that? And now when i follow up no1 responds to my emails.
I have to say you are part of the companies that offers below Sh*tty services EVER!!!!
Had the worse from yall's charges when I was a resident there now yall don't wana refund my money back... You are a pain in people's lives.
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Replies (2)0
Replies (2)
Protea Metering's replyOfficial
10 May 2024, 10:18Good morning Craig
One of our agents will attend to your query urgently and contact you.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
One of our agents will attend to your query urgently and contact you.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
Protea Metering's reply10 May 2024, 10:18
Official
Good morning Craig
One of our agents will attend to your query urgently and contact you.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
One of our agents will attend to your query urgently and contact you.
We apologize for the inconvenience.
Kind regards
Management: Protea Metering
CN
Craig N's updateReviewer Update
10 May 2024, 13:41I canceled my services on your website on the 6th of April 2024 as advised by one of your agents via email when i disputed the credit notification and today you send me a form to "cancel my services" and when I read your form is forcing me to take accountability of charges incurred in that account after my cancelation .... How sneaky of you.
CN
Craig N's update10 May 2024, 13:41
Reviewer Update
I canceled my services on your website on the 6th of April 2024 as advised by one of your agents via email when i disputed the credit notification and today you send me a form to "cancel my services" and when I read your form is forcing me to take accountability of charges incurred in that account after my cancelation .... How sneaky of you.