SD
Sthembile D
1 reviews | Active since Aug 2025
28 Aug 2025, 05:59
Horrible systems
Ig you want headache all the time .This service will be a good practice .Their systems are always down and not working . When you purchase their service .It is either it will stop working in between or it will not generate the token .Then you will have to be in a long call with them ,on the call some of them are not even friendly they will act as if it is your point that the token did not generate .
Helpful (0)
Replies (3)0
Replies (3)
Protea Metering's replyOfficial
28 Aug 2025, 09:32Good day Sthembile
Thank you for reaching out to us.
Naturally we would love to resolve the matter. Kindly provide the account number or the unit address to enable us to assist.
Kind regards,
Protea Metering
Thank you for reaching out to us.
Naturally we would love to resolve the matter. Kindly provide the account number or the unit address to enable us to assist.
Kind regards,
Protea Metering
Protea Metering's reply28 Aug 2025, 09:32
Official
Good day Sthembile
Thank you for reaching out to us.
Naturally we would love to resolve the matter. Kindly provide the account number or the unit address to enable us to assist.
Kind regards,
Protea Metering
Thank you for reaching out to us.
Naturally we would love to resolve the matter. Kindly provide the account number or the unit address to enable us to assist.
Kind regards,
Protea Metering
Protea Metering's replyOfficial
28 Aug 2025, 09:55Good morning Sthembile
Thank you for the confirmation. We will investigate the matter and provide you with comprehensive feedback as soon as possible.
Kind regards,
Protea Metering
Thank you for the confirmation. We will investigate the matter and provide you with comprehensive feedback as soon as possible.
Kind regards,
Protea Metering
Protea Metering's reply28 Aug 2025, 09:55
Official
Good morning Sthembile
Thank you for the confirmation. We will investigate the matter and provide you with comprehensive feedback as soon as possible.
Kind regards,
Protea Metering
Thank you for the confirmation. We will investigate the matter and provide you with comprehensive feedback as soon as possible.
Kind regards,
Protea Metering
Protea Metering's replyOfficial
28 Aug 2025, 15:33Good afternoon Sthembile
We did experience interruptions in the stability of our internet service in early today. That caused a considerable delay in the issuing and the delivery of your token. Journal: Prepaid CC Sale PCCN at 28/08/2025 05:31:02 AM | SMS no | Request Date | Message | Date Sent
| 377276 | 28/08/2025 08:23 | Thank you for your payment of R 500. Your Credit token has been issued: *** | 28/08/2025 10:51 Although the stability of the internet service is unfortunately beyond our control we sincerely apologize for the inconvenience that you have suffered.
Internet instability is however not something that we experience often and below are examples of how quick the tokens are normally delivered: Journal: Prepaid CC Sale PCCN at 14/08/2025 15:02:06 PM 134 kwhSMS Sent: | SMS no | Request Date | Message | Date Sent
| 376525 | 14/08/2025 15:03 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 14/08/2025 15:03 Journal: Prepaid CC Sale PCCN at 20/08/2025 17:25:59 PM 134 kwh | SMS no | Request Date | Message | Date Sent
| 376878 | 20/08/2025 17:43 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 20/08/2025 17:43 Apart from this morning, can you perhaps provide us with specific dates of other occasions where it took long for you to receive the tokens? We can then investigate those specific cases and see what we can pick up from that. For the interim, and until all is investigated and possible problems identified, please make sure that you do not wait until you run out before making a payment – perhaps make sure that you have electricity for several hours more by the time that you make a payment. We are looking forward to your response and to get more information for us to work with.
Kind regards,
Protea Metering
151ECOU
We did experience interruptions in the stability of our internet service in early today. That caused a considerable delay in the issuing and the delivery of your token. Journal: Prepaid CC Sale PCCN at 28/08/2025 05:31:02 AM | SMS no | Request Date | Message | Date Sent
| 377276 | 28/08/2025 08:23 | Thank you for your payment of R 500. Your Credit token has been issued: *** | 28/08/2025 10:51 Although the stability of the internet service is unfortunately beyond our control we sincerely apologize for the inconvenience that you have suffered.
Internet instability is however not something that we experience often and below are examples of how quick the tokens are normally delivered: Journal: Prepaid CC Sale PCCN at 14/08/2025 15:02:06 PM 134 kwhSMS Sent: | SMS no | Request Date | Message | Date Sent
| 376525 | 14/08/2025 15:03 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 14/08/2025 15:03 Journal: Prepaid CC Sale PCCN at 20/08/2025 17:25:59 PM 134 kwh | SMS no | Request Date | Message | Date Sent
| 376878 | 20/08/2025 17:43 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 20/08/2025 17:43 Apart from this morning, can you perhaps provide us with specific dates of other occasions where it took long for you to receive the tokens? We can then investigate those specific cases and see what we can pick up from that. For the interim, and until all is investigated and possible problems identified, please make sure that you do not wait until you run out before making a payment – perhaps make sure that you have electricity for several hours more by the time that you make a payment. We are looking forward to your response and to get more information for us to work with.
Kind regards,
Protea Metering
151ECOU
Protea Metering's reply28 Aug 2025, 15:33
Official
Good afternoon Sthembile
We did experience interruptions in the stability of our internet service in early today. That caused a considerable delay in the issuing and the delivery of your token. Journal: Prepaid CC Sale PCCN at 28/08/2025 05:31:02 AM | SMS no | Request Date | Message | Date Sent
| 377276 | 28/08/2025 08:23 | Thank you for your payment of R 500. Your Credit token has been issued: *** | 28/08/2025 10:51 Although the stability of the internet service is unfortunately beyond our control we sincerely apologize for the inconvenience that you have suffered.
Internet instability is however not something that we experience often and below are examples of how quick the tokens are normally delivered: Journal: Prepaid CC Sale PCCN at 14/08/2025 15:02:06 PM 134 kwhSMS Sent: | SMS no | Request Date | Message | Date Sent
| 376525 | 14/08/2025 15:03 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 14/08/2025 15:03 Journal: Prepaid CC Sale PCCN at 20/08/2025 17:25:59 PM 134 kwh | SMS no | Request Date | Message | Date Sent
| 376878 | 20/08/2025 17:43 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 20/08/2025 17:43 Apart from this morning, can you perhaps provide us with specific dates of other occasions where it took long for you to receive the tokens? We can then investigate those specific cases and see what we can pick up from that. For the interim, and until all is investigated and possible problems identified, please make sure that you do not wait until you run out before making a payment – perhaps make sure that you have electricity for several hours more by the time that you make a payment. We are looking forward to your response and to get more information for us to work with.
Kind regards,
Protea Metering
151ECOU
We did experience interruptions in the stability of our internet service in early today. That caused a considerable delay in the issuing and the delivery of your token. Journal: Prepaid CC Sale PCCN at 28/08/2025 05:31:02 AM | SMS no | Request Date | Message | Date Sent
| 377276 | 28/08/2025 08:23 | Thank you for your payment of R 500. Your Credit token has been issued: *** | 28/08/2025 10:51 Although the stability of the internet service is unfortunately beyond our control we sincerely apologize for the inconvenience that you have suffered.
Internet instability is however not something that we experience often and below are examples of how quick the tokens are normally delivered: Journal: Prepaid CC Sale PCCN at 14/08/2025 15:02:06 PM 134 kwhSMS Sent: | SMS no | Request Date | Message | Date Sent
| 376525 | 14/08/2025 15:03 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 14/08/2025 15:03 Journal: Prepaid CC Sale PCCN at 20/08/2025 17:25:59 PM 134 kwh | SMS no | Request Date | Message | Date Sent
| 376878 | 20/08/2025 17:43 | Thank you for your payment of R 500. A total of 134 kWh was issued. Code: *** | 20/08/2025 17:43 Apart from this morning, can you perhaps provide us with specific dates of other occasions where it took long for you to receive the tokens? We can then investigate those specific cases and see what we can pick up from that. For the interim, and until all is investigated and possible problems identified, please make sure that you do not wait until you run out before making a payment – perhaps make sure that you have electricity for several hours more by the time that you make a payment. We are looking forward to your response and to get more information for us to work with.
Kind regards,
Protea Metering
151ECOU