kM
keatlaretse M

1 reviews | Active since Jul 2016

20 Jul 2016, 13:25

hell of water bill

<p>I send a review about 2 weeks back but I never got any respond as always from protea metering.....I am not happy with the service I received since after 2 months staying at my flat now I have moved out because of this issue and if not getting resolved I think they should give a contract to someone who can attend to customer complains I cannot pay water for 1200 while I know I don't do laundry as much or bath 4 times please get my complain resolved as I have no where else to take this complain </p>

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Replies (3)
Protea Metering
Protea Metering's reply21 Jul 2016, 08:16
Official

Dear Ms. Motlokwa

We unfortunately do not see your previous review. Neither is it possible to track down your account without the account number or the address as we do not have an active account under your surname. The account may have been registered under a different surname?

Please be so kind to forward your complaint to

Kind regards

Management: Protea Metering

Protea Metering
Protea Metering's reply21 Jul 2016, 08:21
Official

Dear Ms. Motlokwa

We unfortunately do not see your previous review. Neither is it possible to track down your account without the account number or the address as we do not have an active account under your surname. The account may have been registered under a different surname?

Please be so kind to forward your complaint to

Kind regards

Management: Protea Metering

Protea Metering
Protea Metering's reply21 Jul 2016, 08:21
Official

Dear Ms. Motlokwa

Please forward an email to the email address reflected on the invoice and mark it for urgent attention Manager of the Debtors Department. The complaint will then be addressed as an urgent matter.

Regards

Management: Protea Metering