TM
Themba M

1 reviews | Active since Mar 2014

10 Oct 2016, 12:44

Guessing and icorrect billing

<p>I stay in a complex and i am not home during the day and on other days. My electricity bill has trippled for the past 3 months and when i called for explanation all i get is threats that if i dont pay my electricity will be cut off.</p> <p>I just need to understand how the billing is done and calculated as i believe it is thumb sucked. Last December i was home for 10 days and my bill was higher than when i am home.</p>

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Replies (1)
Protea Metering
Protea Metering's reply29 Nov 2016, 14:52
Official

Dear Themba

You have unfortunately not provided sufficient information in the information block to make it possible to see for which account this complaint is.

We would like to assist. Please forward an email to the Portfolio Manager, or to ***

Kind regards

Management

Protea Metering

Best regards,