KM
Kea M

1 reviews | Active since Dec 2024

17 Dec 2024, 14:22

Frustration with Protea Metering Service

I am extremely disappointed with Protea Metering. I logged a query on the 6th of December 2024, and since then, I have been the one constantly following up for updates. It’s incredibly frustrating to deal with a company that provides such poor service.

Given how essential electricity and water are, it’s baffling that a company with such unreliable service is entrusted with managing them. This experience has been nothing but annoying, and I sincerely hope apartments reconsider using this service provider.

If I could rate this experience, it would be zero stars.

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Replies (1)
Protea Metering
Protea Metering's reply17 Dec 2024, 14:41
Official
Good day Kea

We are sorry to note that you have been waiting for a response so long.  We would like to give the matter our urgent attention.

May you kindly provide the account number or the unit address so that we can attend to the query.  We were not able to find an account on our system that is registered with the details that you have provided.

Kind regards

Management:  Protea Metering