***** BY PROTEA METERING

Honestly if I didn’t have to give the one star rating to write this review I wouldn’t give any rating.

I moved into a unit in May, yet I’ve been ****med already. They sure don’t waste time!!

I’ve never gotten electricity units I pay for, when I enquirer I’m told of calculations the municipality doesn’t charge. I was asked to check my geyser, fridge and consumption of water. • I never switch my geyser off as it charges more when I switch it back on. • I didn’t have a fridge when I moved in and I still don’t have one now. • I take my laundry to the dry cleaners • I don’t drink the tap water as I can taste the pipes. • I take two baths a day depending on my mood. • I live alone, with no appliances (t.v microwave etc.) as o travel a lot with work. I had a stranger who knows nothing about me tell me “we” use more electricity in winter then we do in summer.

I had to email the Heidi, the lady in charge of my account twice before calling in AGAIN to enquirer about my water meter. I spoke to a lady Lerato at their call center who asked for my details, before transferring me to Heidi, whom I was told didn’t pick up. I asked for the manager and his line was busy, I then spoke to a Pierre who at the end of the call that is recorded told me I’ve been over charged from the time I moved in.

Now this is not day light *******, this is *****. I will not be a victim of *****!!!!

Protea metering management DO NOT respond to me like you do to everyone here, as there is NOTHING you can do to assist me.

I want answers, and answers I will get. I have sent all findings to people you might take seriously. You used your providing water and electricity powers to me, now I will use my connections to make sure this is sorted.