SH
Sinazo H
1 reviews | Active since Dec 2017
06 Jul 2020, 13:03
Fed up!
These people are ********! And what makes it worse is that we had no choice in using them.
R300+- worth of power and electricity consumed by 2 people in a space of 7 days.
That much electricity usually lasts close to a month and now it only lasted 7 days.
Then on top of that, since the 2nd of July till today which is 4 days we have allegedly consumed electricity and power worth R314!?
I've had issues before and last time I was told the following.
There was a burst Pipe in the metering kiosk that damaged 6 electricity meters. Unfortunately there are no spare meters currently in Capetown to replace. These will be replaced as soon as we can send meters down.
This is outrageous!
Helpful (0)
Replies (2)0
Replies (2)
Protea Metering's replyOfficial
08 Jul 2020, 11:42Good day Sinazo
Your account is not only for electricity, but includes water as well.
Only the residents of a household is in control of how much electricity and water is consumed. One of our agents will communicate with you personally to explain the account.
Kind regards
Management: Protea Metering
Your account is not only for electricity, but includes water as well.
Only the residents of a household is in control of how much electricity and water is consumed. One of our agents will communicate with you personally to explain the account.
Kind regards
Management: Protea Metering
Protea Metering's reply08 Jul 2020, 11:42
Official
Good day Sinazo
Your account is not only for electricity, but includes water as well.
Only the residents of a household is in control of how much electricity and water is consumed. One of our agents will communicate with you personally to explain the account.
Kind regards
Management: Protea Metering
Your account is not only for electricity, but includes water as well.
Only the residents of a household is in control of how much electricity and water is consumed. One of our agents will communicate with you personally to explain the account.
Kind regards
Management: Protea Metering
SH
Sinazo H's updateReviewer Update
10 Jul 2020, 12:18Hi
Yes that is correct. However stating that I used 7KL of water in a space of 5 days is ********** as it is untrue. And this is not the first time this is happening.
After countless calls, and emails and having to spend yet more money to reconnect my electricity and water so I can continue working - the account was fixed and was due to a problem on your side! not mine.
Yes that is correct. However stating that I used 7KL of water in a space of 5 days is ********** as it is untrue. And this is not the first time this is happening.
After countless calls, and emails and having to spend yet more money to reconnect my electricity and water so I can continue working - the account was fixed and was due to a problem on your side! not mine.
SH
Sinazo H's update10 Jul 2020, 12:18
Reviewer Update
Hi
Yes that is correct. However stating that I used 7KL of water in a space of 5 days is ********** as it is untrue. And this is not the first time this is happening.
After countless calls, and emails and having to spend yet more money to reconnect my electricity and water so I can continue working - the account was fixed and was due to a problem on your side! not mine.
Yes that is correct. However stating that I used 7KL of water in a space of 5 days is ********** as it is untrue. And this is not the first time this is happening.
After countless calls, and emails and having to spend yet more money to reconnect my electricity and water so I can continue working - the account was fixed and was due to a problem on your side! not mine.