SN
SIMANGELE N
1 reviews | Active since May 2023
05 Jun 2023, 15:00
****
please stop sending me notifications i can check for my self...by sending an email or an sms its 6rands a day thats rediculous...so please stop sending me emails and sms i do check on the app
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Replies (3)
Protea Metering's replyOfficial
06 Jun 2023, 08:22Good day Simangele
We do not have any sms- or email charges at R6 per day.
Great question however, thanks for the opportunity to provide clarity.
The service to monitor your account limit continually is for free. That is a built in function that cannot be removed.
But take note that you, our valued client, are 100% in control.
To select from the email or sms notification is managed by the client themselves. Sms reminders are R1.25 each and for emails the first 10 per month are for free. Thereafter email reminders sent are 35 cents each. We therefore suggest that you logon to your OAMI profile and rather select the email option.
You are also in control to select the limit amount for the reminders.
If you are checking your available amount yourself, set the limit at R1 as you will never allow the available amount to drop to such a low point before making payment.
As long as you manage your account in such a way that the available amount never drops below your selected limit, you will never receive any reminders.
Should you however allow the available amount to drop below your selected limit, you will receive a reminder once per day for as long as the credit amount stays below the limit.
Should you however receive a reminder you are advised to make a payment without delay to ensure that you stay above the selected limit.
It is all in your power to totally prevent the reminder charges.
We trust that the information that we have provided will assist you.
Kind regards
Management: Protea Metering
We do not have any sms- or email charges at R6 per day.
Great question however, thanks for the opportunity to provide clarity.
The service to monitor your account limit continually is for free. That is a built in function that cannot be removed.
But take note that you, our valued client, are 100% in control.
To select from the email or sms notification is managed by the client themselves. Sms reminders are R1.25 each and for emails the first 10 per month are for free. Thereafter email reminders sent are 35 cents each. We therefore suggest that you logon to your OAMI profile and rather select the email option.
You are also in control to select the limit amount for the reminders.
If you are checking your available amount yourself, set the limit at R1 as you will never allow the available amount to drop to such a low point before making payment.
As long as you manage your account in such a way that the available amount never drops below your selected limit, you will never receive any reminders.
Should you however allow the available amount to drop below your selected limit, you will receive a reminder once per day for as long as the credit amount stays below the limit.
Should you however receive a reminder you are advised to make a payment without delay to ensure that you stay above the selected limit.
It is all in your power to totally prevent the reminder charges.
We trust that the information that we have provided will assist you.
Kind regards
Management: Protea Metering
Best regards,
Protea Metering's reply06 Jun 2023, 08:22
Official
Good day Simangele
We do not have any sms- or email charges at R6 per day.
Great question however, thanks for the opportunity to provide clarity.
The service to monitor your account limit continually is for free. That is a built in function that cannot be removed.
But take note that you, our valued client, are 100% in control.
To select from the email or sms notification is managed by the client themselves. Sms reminders are R1.25 each and for emails the first 10 per month are for free. Thereafter email reminders sent are 35 cents each. We therefore suggest that you logon to your OAMI profile and rather select the email option.
You are also in control to select the limit amount for the reminders.
If you are checking your available amount yourself, set the limit at R1 as you will never allow the available amount to drop to such a low point before making payment.
As long as you manage your account in such a way that the available amount never drops below your selected limit, you will never receive any reminders.
Should you however allow the available amount to drop below your selected limit, you will receive a reminder once per day for as long as the credit amount stays below the limit.
Should you however receive a reminder you are advised to make a payment without delay to ensure that you stay above the selected limit.
It is all in your power to totally prevent the reminder charges.
We trust that the information that we have provided will assist you.
Kind regards
Management: Protea Metering
We do not have any sms- or email charges at R6 per day.
Great question however, thanks for the opportunity to provide clarity.
The service to monitor your account limit continually is for free. That is a built in function that cannot be removed.
But take note that you, our valued client, are 100% in control.
To select from the email or sms notification is managed by the client themselves. Sms reminders are R1.25 each and for emails the first 10 per month are for free. Thereafter email reminders sent are 35 cents each. We therefore suggest that you logon to your OAMI profile and rather select the email option.
You are also in control to select the limit amount for the reminders.
If you are checking your available amount yourself, set the limit at R1 as you will never allow the available amount to drop to such a low point before making payment.
As long as you manage your account in such a way that the available amount never drops below your selected limit, you will never receive any reminders.
Should you however allow the available amount to drop below your selected limit, you will receive a reminder once per day for as long as the credit amount stays below the limit.
Should you however receive a reminder you are advised to make a payment without delay to ensure that you stay above the selected limit.
It is all in your power to totally prevent the reminder charges.
We trust that the information that we have provided will assist you.
Kind regards
Management: Protea Metering
Best regards,
SN
SIMANGELE N's updateReviewer Update
06 Jul 2023, 14:41well i dont want that reminder since i can login to oami and check my credit please check on devland block p28 the sms cost 11rands wherelse u denying that u charging for sms notifications
SN
SIMANGELE N's update06 Jul 2023, 14:41
Reviewer Update
well i dont want that reminder since i can login to oami and check my credit please check on devland block p28 the sms cost 11rands wherelse u denying that u charging for sms notifications
Protea Metering's replyOfficial
06 Jul 2023, 15:29Good day
Sms fees are R1.25 each and only 1 notification per day is sent for as long as you stay below the limit that you have selected. The sms charges are billed on the 1st of the month for all the sms messages that were sent in the previous month.
We have never denied charging for the sms notifications. We have however explained the costs and we have also explained how you are the only person who can manage your selected options - we do not have access to change or manage any of the options on your profile.
You are advised to change your selection from sms to email, where 10 emails per month is for free and thereafter the cost is 35 cents each.
Kind regards
Management: Protea Metering
Sms fees are R1.25 each and only 1 notification per day is sent for as long as you stay below the limit that you have selected. The sms charges are billed on the 1st of the month for all the sms messages that were sent in the previous month.
We have never denied charging for the sms notifications. We have however explained the costs and we have also explained how you are the only person who can manage your selected options - we do not have access to change or manage any of the options on your profile.
You are advised to change your selection from sms to email, where 10 emails per month is for free and thereafter the cost is 35 cents each.
Kind regards
Management: Protea Metering
Best regards,
Protea Metering's reply06 Jul 2023, 15:29
Official
Good day
Sms fees are R1.25 each and only 1 notification per day is sent for as long as you stay below the limit that you have selected. The sms charges are billed on the 1st of the month for all the sms messages that were sent in the previous month.
We have never denied charging for the sms notifications. We have however explained the costs and we have also explained how you are the only person who can manage your selected options - we do not have access to change or manage any of the options on your profile.
You are advised to change your selection from sms to email, where 10 emails per month is for free and thereafter the cost is 35 cents each.
Kind regards
Management: Protea Metering
Sms fees are R1.25 each and only 1 notification per day is sent for as long as you stay below the limit that you have selected. The sms charges are billed on the 1st of the month for all the sms messages that were sent in the previous month.
We have never denied charging for the sms notifications. We have however explained the costs and we have also explained how you are the only person who can manage your selected options - we do not have access to change or manage any of the options on your profile.
You are advised to change your selection from sms to email, where 10 emails per month is for free and thereafter the cost is 35 cents each.
Kind regards
Management: Protea Metering
Best regards,