SC
Sithembile C
1 reviews | Active since Aug 2021
09 Oct 2021, 10:23
Electricity was switched off for no reason
I'm not happy with how you treat your clients, we don't have electricity from yesterday 8 PM till now yet we still have credits in our account, we've been trying to contact your nobody is answering our calls, I'm not happy at all
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Protea Metering's replyOfficial
15 Oct 2021, 08:20Good day Sithembile
We regret the inconvenience that you had suffered and trust that your electricity has come on in the meantime? If not, kindly forward an email to our info email address and provide your complex name & unit number. Alternatively you can phone our offices.
It is unfortunately not possible to assist on this platform without the address or account number.
Warm regards
Management: Protea Metering
We regret the inconvenience that you had suffered and trust that your electricity has come on in the meantime? If not, kindly forward an email to our info email address and provide your complex name & unit number. Alternatively you can phone our offices.
It is unfortunately not possible to assist on this platform without the address or account number.
Warm regards
Management: Protea Metering
Protea Metering's reply15 Oct 2021, 08:20
Official
Good day Sithembile
We regret the inconvenience that you had suffered and trust that your electricity has come on in the meantime? If not, kindly forward an email to our info email address and provide your complex name & unit number. Alternatively you can phone our offices.
It is unfortunately not possible to assist on this platform without the address or account number.
Warm regards
Management: Protea Metering
We regret the inconvenience that you had suffered and trust that your electricity has come on in the meantime? If not, kindly forward an email to our info email address and provide your complex name & unit number. Alternatively you can phone our offices.
It is unfortunately not possible to assist on this platform without the address or account number.
Warm regards
Management: Protea Metering