ET
ELEKANYANI T
1 reviews | Active since Nov 2012
16 Jul 2019, 09:03
Electricity Dissappearing
im a resident of the Heights in Midrand. i actually moved in on the 28 June 2019, but to date as i write this email i have bought R1000 of electricity and im only left with R 100. my gerser is on for 2 hours a day, and for the rest of the day it is off. the only cooking i do i frying eggs. someone please tell me whats happening. i cant pay R2000 for electricity for just one person. i want my money back and an explaination.
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Protea Metering's replyOfficial
23 Jul 2019, 11:35Good day ELEKANYANI,
Please note that both electricity and water are paid for in advance via the Credit wallet system, and that your credit is far from being depleted.
Although the mere recording of readings on behalf of the Body Corporate does not give us any control over the number of kwh or kl consumed - only the occupants of a household has control over that - we will ensure that all is in order in terms of the metering and we will be be contacting you shortly to resolve your query.
Kind regards
Management: Protea Metering
Please note that both electricity and water are paid for in advance via the Credit wallet system, and that your credit is far from being depleted.
Although the mere recording of readings on behalf of the Body Corporate does not give us any control over the number of kwh or kl consumed - only the occupants of a household has control over that - we will ensure that all is in order in terms of the metering and we will be be contacting you shortly to resolve your query.
Kind regards
Management: Protea Metering
Best regards,
Protea Metering's reply23 Jul 2019, 11:35
Official
Good day ELEKANYANI,
Please note that both electricity and water are paid for in advance via the Credit wallet system, and that your credit is far from being depleted.
Although the mere recording of readings on behalf of the Body Corporate does not give us any control over the number of kwh or kl consumed - only the occupants of a household has control over that - we will ensure that all is in order in terms of the metering and we will be be contacting you shortly to resolve your query.
Kind regards
Management: Protea Metering
Please note that both electricity and water are paid for in advance via the Credit wallet system, and that your credit is far from being depleted.
Although the mere recording of readings on behalf of the Body Corporate does not give us any control over the number of kwh or kl consumed - only the occupants of a household has control over that - we will ensure that all is in order in terms of the metering and we will be be contacting you shortly to resolve your query.
Kind regards
Management: Protea Metering
Best regards,