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Sheila N
1 reviews | Active since Mar 2024
19 Mar 2024, 11:26
Electricity
My unit number is 89 taunton terrace i bought electricity through fnb atm today in the morning till now no reply on ypur emails
Helpful (0)
Replies (6)0
Replies (6)
Protea Metering's replyOfficial
19 Mar 2024, 12:02Good day Sheila
The account is registered in the name of the owner, with his cellphone number captured on our system.
The token number has been sent now to the number that you have provided on this platform.
Kind regards
Management: Protea Metering
The account is registered in the name of the owner, with his cellphone number captured on our system.
The token number has been sent now to the number that you have provided on this platform.
Kind regards
Management: Protea Metering
Protea Metering's reply19 Mar 2024, 12:02
Official
Good day Sheila
The account is registered in the name of the owner, with his cellphone number captured on our system.
The token number has been sent now to the number that you have provided on this platform.
Kind regards
Management: Protea Metering
The account is registered in the name of the owner, with his cellphone number captured on our system.
The token number has been sent now to the number that you have provided on this platform.
Kind regards
Management: Protea Metering
SN
Sheila N's updateReviewer Update
19 Mar 2024, 14:23Thank you i saw the message another thing is that since friday i bought electricity at game and it still not going through how im i going to get a refund from that cos game they dont refund airtime or electricity vouchers?? Since it is the fault from your side how we going to solve the issue regarding the voucher i have not going through
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Sheila N's update19 Mar 2024, 14:23
Reviewer Update
Thank you i saw the message another thing is that since friday i bought electricity at game and it still not going through how im i going to get a refund from that cos game they dont refund airtime or electricity vouchers?? Since it is the fault from your side how we going to solve the issue regarding the voucher i have not going through
Protea Metering's replyOfficial
19 Mar 2024, 14:41Hi Sheila
Kindly forward the purchase receipt to our prepaid department. As soon as they are able to locate the payment, it will be credited to your account.
Kind regards
Management: Protea Metering
Kindly forward the purchase receipt to our prepaid department. As soon as they are able to locate the payment, it will be credited to your account.
Kind regards
Management: Protea Metering
Protea Metering's reply19 Mar 2024, 14:41
Official
Hi Sheila
Kindly forward the purchase receipt to our prepaid department. As soon as they are able to locate the payment, it will be credited to your account.
Kind regards
Management: Protea Metering
Kindly forward the purchase receipt to our prepaid department. As soon as they are able to locate the payment, it will be credited to your account.
Kind regards
Management: Protea Metering
Protea Metering's replyOfficial
19 Mar 2024, 14:48Hi Sheila
Please send the transaction slip to our prepaid epartment. They will credit the amount on your electricity account.
Kind regards
Management: Protea Metering
Please send the transaction slip to our prepaid epartment. They will credit the amount on your electricity account.
Kind regards
Management: Protea Metering
Protea Metering's reply19 Mar 2024, 14:48
Official
Hi Sheila
Please send the transaction slip to our prepaid epartment. They will credit the amount on your electricity account.
Kind regards
Management: Protea Metering
Please send the transaction slip to our prepaid epartment. They will credit the amount on your electricity account.
Kind regards
Management: Protea Metering
SN
Sheila N's updateReviewer Update
21 Mar 2024, 13:46How are you protea metering please can i have a token voucher i bought electricity via fnb atm just now still no reply on the emails my unit number is 89 tauton terrace my number ***
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Sheila N's update21 Mar 2024, 13:46
Reviewer Update
How are you protea metering please can i have a token voucher i bought electricity via fnb atm just now still no reply on the emails my unit number is 89 tauton terrace my number ***
Protea Metering's replyOfficial
22 Mar 2024, 07:47Good morning Sheila
There is unfortunately a very high number of emails that we have received. Our teams are working tirelessly to attend to each & every one. We sincerely regret the delay as a result of the high volumes, but rest assured that your email will be addressed.
In the meantime, we have sent the latest token via sms - please check if you have received it?
Thank you so much for being patient while we are resolving the issue.
Kind regards
Management: Protea Metering
There is unfortunately a very high number of emails that we have received. Our teams are working tirelessly to attend to each & every one. We sincerely regret the delay as a result of the high volumes, but rest assured that your email will be addressed.
In the meantime, we have sent the latest token via sms - please check if you have received it?
Thank you so much for being patient while we are resolving the issue.
Kind regards
Management: Protea Metering
Protea Metering's reply22 Mar 2024, 07:47
Official
Good morning Sheila
There is unfortunately a very high number of emails that we have received. Our teams are working tirelessly to attend to each & every one. We sincerely regret the delay as a result of the high volumes, but rest assured that your email will be addressed.
In the meantime, we have sent the latest token via sms - please check if you have received it?
Thank you so much for being patient while we are resolving the issue.
Kind regards
Management: Protea Metering
There is unfortunately a very high number of emails that we have received. Our teams are working tirelessly to attend to each & every one. We sincerely regret the delay as a result of the high volumes, but rest assured that your email will be addressed.
In the meantime, we have sent the latest token via sms - please check if you have received it?
Thank you so much for being patient while we are resolving the issue.
Kind regards
Management: Protea Metering