BH
Bradwyn H
1 reviews | Active since Jul 2020
14 Jul 2020, 08:10
Electric *******!!! Do not fall victim!
TERRIBLE SERVICE FROM THIS THIEVING COMPANY. THEY DO NOT CONTACT YOU AT ALL, THEY RAISE THE PRICE OF ELECTRICITY AS IT SUITS THEM. THEY SEND TECHNICIANS TO CUT OFF POWER WITHOUT PERMISSION. I HAVE LOST TENS OF THOUSANDS THANKS TO PROTEA METERING.
Helpful (0)
Replies (3)0
Replies (3)
Protea Metering's replyOfficial
15 Jul 2020, 13:02Good day Bradwyn
We do not have an account on our system with your name and contact details. It seems that you have not registered for the account and that that may be the reason for non-receipt of the communication that we send.
Tariff increases are not app**** as it suits us - it is done in accordance with NERSA approved promulgated tariffs.
Council bylaws allow any service provider to disconnect electricity for accounts that are in arrears. Disconnection is done only after a courtesy reminder and warning notice has been sent, both via email as well as sms. If you have not received the pre- cut communication, it may be as a result of non-compliance on your side regarding the completion of the application form.
You are advised to urgently contact our offices as it is our desire to assist you to get this resolved.
Kind regards
Management: Protea Metering
We do not have an account on our system with your name and contact details. It seems that you have not registered for the account and that that may be the reason for non-receipt of the communication that we send.
Tariff increases are not app**** as it suits us - it is done in accordance with NERSA approved promulgated tariffs.
Council bylaws allow any service provider to disconnect electricity for accounts that are in arrears. Disconnection is done only after a courtesy reminder and warning notice has been sent, both via email as well as sms. If you have not received the pre- cut communication, it may be as a result of non-compliance on your side regarding the completion of the application form.
You are advised to urgently contact our offices as it is our desire to assist you to get this resolved.
Kind regards
Management: Protea Metering
Protea Metering's reply15 Jul 2020, 13:02
Official
Good day Bradwyn
We do not have an account on our system with your name and contact details. It seems that you have not registered for the account and that that may be the reason for non-receipt of the communication that we send.
Tariff increases are not app**** as it suits us - it is done in accordance with NERSA approved promulgated tariffs.
Council bylaws allow any service provider to disconnect electricity for accounts that are in arrears. Disconnection is done only after a courtesy reminder and warning notice has been sent, both via email as well as sms. If you have not received the pre- cut communication, it may be as a result of non-compliance on your side regarding the completion of the application form.
You are advised to urgently contact our offices as it is our desire to assist you to get this resolved.
Kind regards
Management: Protea Metering
We do not have an account on our system with your name and contact details. It seems that you have not registered for the account and that that may be the reason for non-receipt of the communication that we send.
Tariff increases are not app**** as it suits us - it is done in accordance with NERSA approved promulgated tariffs.
Council bylaws allow any service provider to disconnect electricity for accounts that are in arrears. Disconnection is done only after a courtesy reminder and warning notice has been sent, both via email as well as sms. If you have not received the pre- cut communication, it may be as a result of non-compliance on your side regarding the completion of the application form.
You are advised to urgently contact our offices as it is our desire to assist you to get this resolved.
Kind regards
Management: Protea Metering
BH
Bradwyn H's updateReviewer Update
15 Jul 2020, 18:14Apologies to everyone, it was not protea metering that I incurred this issue with. I will retract the review.
BH
Bradwyn H's update15 Jul 2020, 18:14
Reviewer Update
Apologies to everyone, it was not protea metering that I incurred this issue with. I will retract the review.
Protea Metering's replyOfficial
15 Jul 2020, 18:33Good evening Bradwyn
Thank you for rectifying the matter - much appreciated.
Kind regards
Management: Protea Matering
Thank you for rectifying the matter - much appreciated.
Kind regards
Management: Protea Matering
Protea Metering's reply15 Jul 2020, 18:33
Official
Good evening Bradwyn
Thank you for rectifying the matter - much appreciated.
Kind regards
Management: Protea Matering
Thank you for rectifying the matter - much appreciated.
Kind regards
Management: Protea Matering