MD
MD D
1 reviews | Active since Nov 2019
14 Nov 2019, 09:04
DONT TOUCH PROTEA METERING
Horrible horrible experience with them. Don't even bother with the call center. The after-hours number deliberately ignores calls, I called about 14 times before I finally got an answer from a woman sounding very irritated that I would have the audacity to phone her during her working hours.
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Protea Metering's replyOfficial
14 Nov 2019, 15:20Good day Mvula
We regret the horrible experience that you had. We would like to attend to your complaint. Kindly forward an email to our info email address and provide your account number or address. Also please give a little more information regarding the nature of your call? Please in your email be so kind to confirm the number that you have called as we have 2 standby numbers - we would like to investigate the matter.
Kind regards
Management: Protea Metering
We regret the horrible experience that you had. We would like to attend to your complaint. Kindly forward an email to our info email address and provide your account number or address. Also please give a little more information regarding the nature of your call? Please in your email be so kind to confirm the number that you have called as we have 2 standby numbers - we would like to investigate the matter.
Kind regards
Management: Protea Metering
Best regards,
Protea Metering's reply14 Nov 2019, 15:20
Official
Good day Mvula
We regret the horrible experience that you had. We would like to attend to your complaint. Kindly forward an email to our info email address and provide your account number or address. Also please give a little more information regarding the nature of your call? Please in your email be so kind to confirm the number that you have called as we have 2 standby numbers - we would like to investigate the matter.
Kind regards
Management: Protea Metering
We regret the horrible experience that you had. We would like to attend to your complaint. Kindly forward an email to our info email address and provide your account number or address. Also please give a little more information regarding the nature of your call? Please in your email be so kind to confirm the number that you have called as we have 2 standby numbers - we would like to investigate the matter.
Kind regards
Management: Protea Metering
Best regards,