Day light *******
If I could give them zero I would spent a whole week away, yet now I'm being told I owe them R300 for God knows what you guys are a bunch of ******. Eversince yall introduced this smart metering we have paid an arm and a leg I sincerely hope your staff will not tell me that you have once again delayed certain charges like the last time why is it called "smart metering" if this always happens or is the issue with the company in general
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Protea Metering's replyOfficial
30 Nov 2021, 08:34Good day Asisipho
Thank you for providing the address that enables us to attend to your query.
Kindly note that your account includes electricity, water and sewer charges.
The Tshwane tariff for water includes a fixed network access charge for both water and sewer - water = R130 pre VAT and sewer = R77 pre Vat. The fixed charges according to the Tshwane tariff structure is payable even if no water was consumed. Residents are informed of the tariffs, but portfolio manager will forward it to you again. Should you need any further information thereafter, kindly communicate with the portfolio manager.
Kind regards
Management: Protea Metering
Thank you for providing the address that enables us to attend to your query.
Kindly note that your account includes electricity, water and sewer charges.
The Tshwane tariff for water includes a fixed network access charge for both water and sewer - water = R130 pre VAT and sewer = R77 pre Vat. The fixed charges according to the Tshwane tariff structure is payable even if no water was consumed. Residents are informed of the tariffs, but portfolio manager will forward it to you again. Should you need any further information thereafter, kindly communicate with the portfolio manager.
Kind regards
Management: Protea Metering
Protea Metering's reply30 Nov 2021, 08:34
Official
Good day Asisipho
Thank you for providing the address that enables us to attend to your query.
Kindly note that your account includes electricity, water and sewer charges.
The Tshwane tariff for water includes a fixed network access charge for both water and sewer - water = R130 pre VAT and sewer = R77 pre Vat. The fixed charges according to the Tshwane tariff structure is payable even if no water was consumed. Residents are informed of the tariffs, but portfolio manager will forward it to you again. Should you need any further information thereafter, kindly communicate with the portfolio manager.
Kind regards
Management: Protea Metering
Thank you for providing the address that enables us to attend to your query.
Kindly note that your account includes electricity, water and sewer charges.
The Tshwane tariff for water includes a fixed network access charge for both water and sewer - water = R130 pre VAT and sewer = R77 pre Vat. The fixed charges according to the Tshwane tariff structure is payable even if no water was consumed. Residents are informed of the tariffs, but portfolio manager will forward it to you again. Should you need any further information thereafter, kindly communicate with the portfolio manager.
Kind regards
Management: Protea Metering