Connection for new tenants

<p>I have had the worst experince with water and electricity connection. I moved into the new house on 30 April 2017 and had no water and electricity. I was hoping that on the First they will come and reconnect but they did not come . I was making a follow up with the estate agent. On the second she told us that we needed to do a deposit of R1500 which we did to Eastern Region Properties account and send the proof of payment. She promised us that they are connecting . She even called to check if we had been connected. On the third <br />[10:20, 5/1/2017] +27 81 ********** : Dear Adel <br />Good morning. I have forwarder the proof of payment for the electricity and water. <br />[10:21, 5/1/2017] +27 72 ********** : Thank you <br />[10:21, 5/1/2017] +27 72 ********** : And the other amount? <br />[10:21, 5/1/2017] +27 81 ********** : will communicate <br />[10:21, 5/1/2017] +27 81 ********** : after payment <br />[10:22, 5/1/2017] +27 72 ********** : Please today? <br />[10:22, 5/1/2017] +27 72 ********** : I promised the owner <br />[10:22, 5/1/2017] +27 81 ********** : ok <br />[10:23, 5/1/2017] +27 72 ********** : The owner will onky sign the lease agreement when all outstanding is done...and I need his siganture for the water and electricity company <br />[10:24, 5/1/2017] +27 72 ********** : If we can do that soonest <br />[15:06, 5/1/2017] +27 72 ********** : Hi....you pronised to pay the outstanding amount today. <br />[19:10, 5/1/2017] +27 72 ********** : Hi...I really.dont want to start the rental on this pace..The owner allowed you to move in yesterday on good relation that you will pay today.We can not switch the electricity on because he did not sign the gontact because of the outstanding amount. <br />[10:57, 5/2/2017] +27 81 ********** : Now in a meeting speak to memory <br />[11:48, 5/2/2017] +27 72 ********** : Do you have 2 slips Payment_Notification_(15).pdfPDF55 kB <br />[22:25, 5/2/2017] +27 72 ********** : Hi...thank u...We did send everything to the electricity company...is it on. <br />[07:20, 5/3/2017] +27 81 ********** : No <br />[07:21, 5/3/2017] +27 81 ********** : They asked for id and I emailed but they never responded <br />[07:40, 5/3/2017] +27 72 ********** : I wil call them <br />[07:41, 5/3/2017] +27 72 ********** : They promised me that they would switch on yesterday. <br />[07:42, 5/3/2017] +27 81 ********** : We also thought that everything was in order by yesterday. <br />[07:43, 5/3/2017] +27 81 ********** : I think they can communicate urgently since their services are very essential <br />[07:43, 5/3/2017] +27 72 ********** : Yes. <br />[07:43, 5/3/2017] +27 72 ********** : Wil sortbut out asap when i get to the office now. <br />[07:43, 5/3/2017] +27 81 ********** : k <br />[15:47, 5/3/2017] +27 81 ********** : Afernoon Adel . Anything this afternoon. <br />[15:50, 5/3/2017] +27 72 ********** : I have called them the whole morning.to sort it out..please call patience..you choose no opstion just hold.then you get patience.she is trying to sort it out.bacause the lady that was suppose to do it is on leave.I said its unacceptable...i threw a tantrum. <br />[15:51, 5/3/2017] +27 72 ********** : ********** 039 <br />[16:23, 5/3/2017] +27 81 ********** : Not getting help</p> <p>I called patience and she refered me to Eastern Region Properties and their office number was not getting through. I send them email and attched the chat with the agent but there was no response. On th 4th I phone the agent and she told me that they are coming . I phone pretea metering and the call contact centre told me there are technicians who have been allocated. I told her our food is rotting and we do not know when they will eventually come. No water and electricity till now. She told me she dosent know but we have to be patient. I asked for the technician contacts and she said she doesnt have and added that there are so many of them working </p>