1 reviews | Active since Oct 2016

27 Oct 2016, 17:12

Connection cut off for some blunder on their system

<p> ref 37828. I dont have the strength to deal with these people to resolve this matter.</p>

0
Replies (2)
Protea Metering
Protea Metering's reply29 Nov 2016, 14:45
Official

Dear Tebzangwana

The blunder was that the account was simply not paid. It is constantly reflecting amounts in arrears. As soon as payment was made, the supply was restored.

When the Friendly Reminder , and the Letter of Demand were delivered, you were even invited to contact us for a payment arrangement. Seems that even that was unfortunately too much effort...

Regards

Management

Protea Metering

's update18 May 2018, 16:56
Reviewer Update
Useless response.