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boitumelo R

1 reviews | Active since Jun 2013

23 Nov 2020, 12:31

COMPLAIN

I WOULD LIKE TO REPORT THE PROTEA METERING COMPANY I HAVE BEEN HAVING BAD SERVICES WITH THIS PEOPLE FROM THE DAY I STARTED USING THEIR PREPAID, I CALLED TODAY AND SPOKE TO A VERY GUY BY THE NAME OF WESSEL WHO DROPPED MY CALL WHILE TALKING TO HIM. PROTEA METERING YOUR SERVICE HAS BEEN VEEY BAD SINCE I HAVE STARTED WORKING WITH YOU GUYS AND I NEED AN APOLOGY I HAVE ALL THE PROOF OF EMAILS WHERE I HAVE COMPLAINED AND NOTHING IS DONE WITH MY PROBLEM I NEED THIS TO BE SORTEDAND YOUR RUDE AGENT BY THE NAME OF WESSEL WHO DROPPED MY CALL WHILE TALKING HIM HE OWES ME AN POLOGY HE CAN NOT TALK TO ME LIKE I AM A SMALL CHILD THIS MATTER NEEDS TO BE SORTED AND AS SOON AS POSSIBLE I AM TIRED OF CALLING PROTEA METERING AND SENDING EMAIL EVERY 2 MONTHS

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Replies (5)
Protea Metering
Protea Metering's reply23 Nov 2020, 14:03
Official
Good day Boitumelo

We would love to attend to your query.

Kindly provide the name and unit number of the complex to enable us to do so?

Warm regards

Management:  Protea Metering
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boitumelo R's update23 Nov 2020, 14:26
Reviewer Update
Good day

The rude guy I spoke to is Wessel Möller and he even had the nerve to drop call.

My unit number is 189 Park Crescent.

Regards
Boitumelo


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boitumelo R's update24 Nov 2020, 17:49
Reviewer Update
PROTEA METERING YOUR SERVICES ARE REALLY BAD AND IT LOOKS LIKE RAISNING MY ISSUE ON HELOO PETER IS NOT HELPING I AM REALLY TAKING THIS MATTER HIGHER I AM REALLY TIRED OF THIS SERVICE I HAVE BEEN GETTING FROM YOU GUYS FROM THE DAY/TIME I STARTED USING THIS THING ON YOURS
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boitumelo R's update24 Nov 2020, 18:18
Reviewer Update
I JUST BOUGHT ELECTRICITY ITS BEEN AN HOUR SINCE I BOUGH IT AND IT STILL DOES NOT REFLECT AND MY ELECTRICITY IS OFF I CALLED YOUR *** AND THE OFFICES ARE CLOSED I CALLED *** AND IT GIVES ME AN OPTION TO LEAVE A MESSAGE PROTEA METERING I AM REALLY NOT HAPPY WITH THIS SERVICE I AM GETTING FROM YOU PEOPLE YOU TREAT US AS YOUR CUSTOMERS LIKE S&*% IF THIS DOES NOT STOP I WILL MAKE SURE I TEACH YOU PEOPLE A GOOD LESSON YOU WILL NEVER FORGET I AM TIRED YOUR BAD SERVICE YOU REALLY TREAT YOUR CUSTOMERS LIKE WE ARE NOTHING I REALLY HOPE THIS CAN BE SEEN BY THE WHOLE WORLD AND THEY SEE HOW BAD YOU PEOPLE TREAT US CUSTOMERS I SO WISH THIS COMPANY CAN BE CLOSED DOWN AND YOUR PEOPLE CAN BE JOBLESS BECAUSE YOU DO NOT DESERVE TO HAVE JOBS ESPCIALLY BY THE WAY YOU TREAT PEOPLE WORSE YOUR URGENTS THEY EVEN SHOUT AND DROP CLIENTS CALLS AND I AM STILL WAITING FOR MY FEEDBACK ON MY COMPLAIN AND AN APOLOGY FROM WESSEL WHATEVER HIS NAME IS. IF I DO NOT HAVE ELECTRICTY IN THE NEXT 10 MINUTES I WILL MAKE SURE YOU PEOPLE PAY FOR WHAT YOU DID TO ME AND TREATED ME
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boitumelo R's update24 Nov 2020, 19:13
Reviewer Update
I HAVE BEEN CALLING BOTH YOUR NUMBERS *** AND *** AND ONE RINGS AND THERE'S NO ANSWER THE OTHER ONE IS ON VOICEMAIL I AM SITTING IN THE DARK I CANNOT WORK I BOUGHT ELECTRICITY AND IT IS STILL NOT LOADED WHAT SERVICE IS THIS PROTEA METERING YOUR SERVICE IS REALLY ****