RM
Reabetswe M

1 reviews | Active since May 2018

05 Mar 2024, 12:36

Charges too high

The charges can be very astronomical and don't make sense.

0
Replies (3)
Protea Metering
Protea Metering's reply07 Mar 2024, 18:24
Official
Good day Reabetswe

We would love to assist.  Kindly provide the account number or the address to enable us to do so?

Kind regards,

Management:  Protea Metering

Best regards,

RM
Reabetswe M's update07 Mar 2024, 18:28
Reviewer Update
Unit 440 Block 44 Stanley Park. The Charges are too high and unbearable financially please assist
Protea Metering
Protea Metering's reply08 Mar 2024, 08:58
Official
Good morning  Reabetswe 

Thank you for providing the information.

Protea Metering does not have the authority to compile the tariffs that are app****.
Charges for electricity and water are in accordance with the Council's promulgated tariffs, and you are billed for the actual consumption at your unit.
We will communicate with you in email as well, as we will share with you the promulgated tariffs, and the appropriate calculations.
Kind regards
Management:  Protea Metering

Best regards,