RM
Ross M

1 reviews | Active since May 2020

20 Jun 2021, 16:59

Charged too much for little

I really find it ridiculous that each month electricity is bought units drop so much. Last month in may i bought electricity worth R600 and was given 294 units, this month again R600 and i got 233 units. Soon we'll be paying R1000 for units not even worth half the amount we're paying. Why are we being charged so much?

Unit 130 carlswald creek. Midrand

0
Replies (3)
Protea Metering
Protea Metering's reply21 Jun 2021, 20:35
Official
Good day Ross

The matter is under investigation and we will be in further communication shortly.  We appreciate your patience.

Kind regards

Management:  Protea Metering
RM
Ross M's update27 Jun 2021, 14:38
Reviewer Update
Waiting patiently for feedback.
Protea Metering
Protea Metering's reply28 Jun 2021, 19:08
Official
Dear Ross

The Portfolio Manager for your complex will be in communication with you as soon as possible to explain the tariffs.

Kind regards

Management:  Protea Metering