MS
Mpho S
1 reviews | Active since Aug 2017
16 May 2022, 15:48
Annoyed customer!!!
I chose to receive notifications via email since 2019. And that has been happening.
Since March I've been receiving daily notification on my available credits and I sent an email Sebastiaan van Heerden Senior Portfolio Manager regarding that. To date I am still receiving the daily notifications. I've sent another email to him and to this day I haven't received a response.
What is the point of chosimg if they gonna do as they please and on top of that they are charging R2.30 for each sms.
Helpful (0)
Replies (7)0
Replies (7)
Protea Metering's replyOfficial
17 May 2022, 11:21Good day Mpho
You have selected the email option for notifications, and you are indeed receiving these emails.
You have also downloaded the app that notifies you of low credits.
No sms messages are being sent.
Kindly refer to the email response that was sent on 25/03/2022.
Kind regards
Management: Protea Metering
You have selected the email option for notifications, and you are indeed receiving these emails.
You have also downloaded the app that notifies you of low credits.
No sms messages are being sent.
Kindly refer to the email response that was sent on 25/03/2022.
Kind regards
Management: Protea Metering
Protea Metering's reply17 May 2022, 11:21
Official
Good day Mpho
You have selected the email option for notifications, and you are indeed receiving these emails.
You have also downloaded the app that notifies you of low credits.
No sms messages are being sent.
Kindly refer to the email response that was sent on 25/03/2022.
Kind regards
Management: Protea Metering
You have selected the email option for notifications, and you are indeed receiving these emails.
You have also downloaded the app that notifies you of low credits.
No sms messages are being sent.
Kindly refer to the email response that was sent on 25/03/2022.
Kind regards
Management: Protea Metering
MS
Mpho S's updateReviewer Update
24 May 2022, 11:35Good Day
May you kindly explain why am I still receiving daily notification?
I've sent an email and to this day I have not received any response.
May you kindly explain why am I still receiving daily notification?
I've sent an email and to this day I have not received any response.
- You really need to fix your errors as this is starting to annoy me.
MS
Mpho S's update24 May 2022, 11:35
Reviewer Update
Good Day
May you kindly explain why am I still receiving daily notification?
I've sent an email and to this day I have not received any response.
May you kindly explain why am I still receiving daily notification?
I've sent an email and to this day I have not received any response.
- You really need to fix your errors as this is starting to annoy me.
Protea Metering's replyOfficial
27 May 2022, 08:40Good day
Kindly refer to the email response of 25/0/2022 as well as the response above.
Kind regards
Management: Protea Metering
Kindly refer to the email response of 25/0/2022 as well as the response above.
Kind regards
Management: Protea Metering
Protea Metering's reply27 May 2022, 08:40
Official
Good day
Kindly refer to the email response of 25/0/2022 as well as the response above.
Kind regards
Management: Protea Metering
Kindly refer to the email response of 25/0/2022 as well as the response above.
Kind regards
Management: Protea Metering
MS
Mpho S's updateReviewer Update
28 May 2022, 22:31You guys don't get it. May you kindly stop your system to send me daily sms notifications as I did not opt for it.
I saw the email that you are referring to, but what does the email have to do with my concerns?
You have not rep**** to the 2 email I've sent you after the email you sent.
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards
Mpho
Good Day Sebastiaan
You have not rep**** to the below email that I sent on the 8th of April. How do you justify your reply on Hellopeter as I am still receiving daily notification via sms and not via email.
See the 2 attached screenshots for April and May.
RegardsMpho
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
I saw the email that you are referring to, but what does the email have to do with my concerns?
You have not rep**** to the 2 email I've sent you after the email you sent.
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards
Mpho
Good Day Sebastiaan
You have not rep**** to the below email that I sent on the 8th of April. How do you justify your reply on Hellopeter as I am still receiving daily notification via sms and not via email.
See the 2 attached screenshots for April and May.
RegardsMpho
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
MS
Mpho S's update28 May 2022, 22:31
Reviewer Update
You guys don't get it. May you kindly stop your system to send me daily sms notifications as I did not opt for it.
I saw the email that you are referring to, but what does the email have to do with my concerns?
You have not rep**** to the 2 email I've sent you after the email you sent.
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards
Mpho
Good Day Sebastiaan
You have not rep**** to the below email that I sent on the 8th of April. How do you justify your reply on Hellopeter as I am still receiving daily notification via sms and not via email.
See the 2 attached screenshots for April and May.
RegardsMpho
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
I saw the email that you are referring to, but what does the email have to do with my concerns?
You have not rep**** to the 2 email I've sent you after the email you sent.
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards
Mpho
Good Day Sebastiaan
You have not rep**** to the below email that I sent on the 8th of April. How do you justify your reply on Hellopeter as I am still receiving daily notification via sms and not via email.
See the 2 attached screenshots for April and May.
RegardsMpho
Good morning Sebastiaan
Kindly note that I am still receiving smses on a daily basis.
May you kindly re-look into this and rectify. As I am not happy at all with all this daily notification that I did not sign up for.
I opted for email notifications only when I'm left with R20 and now this. This is totally unacceptable.
I have attached a screenshot of the daily smses that I've been receiving.
Regarding Mpho
MS
Mpho S's updateReviewer Update
28 May 2022, 22:34I've sent an email to *** for Sebastiaan with proof that I am receiving the daily notifications and to date I have not received any reply.
The only reply I've received is below of which nothing has been done as I am still receiving notification
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards,
The only reply I've received is below of which nothing has been done as I am still receiving notification
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards,
MS
Mpho S's update28 May 2022, 22:34
Reviewer Update
I've sent an email to *** for Sebastiaan with proof that I am receiving the daily notifications and to date I have not received any reply.
The only reply I've received is below of which nothing has been done as I am still receiving notification
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards,
The only reply I've received is below of which nothing has been done as I am still receiving notification
Good Day Trust all is well Please be advised that the sms’s was reversed and your account credited Kind regards,
Protea Metering's replyOfficial
10 Jun 2022, 11:21Good day
Kindly take a screen shot and forward that to us via email?
Thank you.
Kindly take a screen shot and forward that to us via email?
Thank you.
Protea Metering's reply10 Jun 2022, 11:21
Official
Good day
Kindly take a screen shot and forward that to us via email?
Thank you.
Kindly take a screen shot and forward that to us via email?
Thank you.
MS
Mpho S's updateReviewer Update
10 Jun 2022, 11:42Good Day, I have sent the screenshot to Sebastiaan's email address already in April.
MS
Mpho S's update10 Jun 2022, 11:42
Reviewer Update
Good Day, I have sent the screenshot to Sebastiaan's email address already in April.