1 reviews | Active since Mar 2017

25 Mar 2017, 20:10

3 month still no deposit refund

<p>I moved out of a complex and closed my account in January. Filled in cancelation form to close my account. I understood closing account and getting refund takes 3 weeks after which i asked when refund would be done. I was emailed that our would be done by 24 feb. Still up to now no refund and no communication! </p>

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Replies (1)
Protea Metering
Protea Metering's reply27 Mar 2017, 08:08
Official

Dear Mr. Tongoona

Thank you for bringing the matter to our attention. It will receive our immediate attention and we will communicate with you directly to confirm payment.

We apologise for any inconvenience.

Kind regards

Management - Protea Metering