2 days without electricity, nobody wants to help
i have been sitting in the dark for 2 days. with no help via email or when i call Protea metering. the db box keeps on cutting out the electricity. they said a technician will come replace it but its been 2 days nobody have arrived. Susan is now ignoring my emails , i emailed them on ***. nobody is helping me. even when i call them , the lady says the technician is on their way. nobody arrives.
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Protea Metering's replyOfficial
26 Jul 2023, 19:08Good day Zamachunu
The feedback from our technical department is that the meter was replaced on 12/07/2023 and that the replaceent should have resolved the matter. If not, we would like to know so that it can be attended to.
We apologize for the inconvenience that you had suffered.
Kind regards
Management: Protea Metering
The feedback from our technical department is that the meter was replaced on 12/07/2023 and that the replaceent should have resolved the matter. If not, we would like to know so that it can be attended to.
We apologize for the inconvenience that you had suffered.
Kind regards
Management: Protea Metering
Protea Metering's reply26 Jul 2023, 19:08
Official
Good day Zamachunu
The feedback from our technical department is that the meter was replaced on 12/07/2023 and that the replaceent should have resolved the matter. If not, we would like to know so that it can be attended to.
We apologize for the inconvenience that you had suffered.
Kind regards
Management: Protea Metering
The feedback from our technical department is that the meter was replaced on 12/07/2023 and that the replaceent should have resolved the matter. If not, we would like to know so that it can be attended to.
We apologize for the inconvenience that you had suffered.
Kind regards
Management: Protea Metering