Simphiwe who hired u?

I have been coming to the maintence department looking 4 an investigative officer by the name of Simphiwe Gumede 4 3 months now I'm not sure if this guy understand how I need him 2 help me open up my bank account a ruling has been done in Dec already but still I can't get hold of him and none of his colleagues wants 2 assist in my case when ever his not around and once he is he has an art of avoiding people can u please get this guy 2 contact Sivuyo Nontshinga back my credit life depends on guys if only he knew