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Jonathon S

1 reviews | Active since Nov 2014

05 Feb 2015, 12:59

well done fire n ice melrose. compliments to gabri

i wish to compliment the customer centricity of gabrielle the GM of fire n ice melrose. she was customer centric and assertiive. well done

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Replies (1)
Protea Hotels
Protea Hotels's reply18 Feb 2015, 13:14
Official
Hello JonathonS,

Thank you for taking the time to post your comments on Hello Peter and to write down your additional positive feedback after your stay at Protea Hotel Fire and Ice Melrose Arch.

I am delighted to hear that the STAFF was so friendly and efficient. Your commendations for Gabrielle in particular are highly valued, and I wish to assure you that we have congratulated the Protea Hotel Fire and Ice Melrose Arch and TEAM for doing an outstanding job!

GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS' expectations. Your commendations are therefore much appreciated, and we look forward to welcoming you to Protea Hotels again soon.

Kind Regards,

Rene Bobbert
Protea Hotels - GUEST Relations Agent
Tel: ***
Fax: ***
Website:www.proteahotels.com