1 reviews | Active since Aug 2014
very poor service
I was really saddened by the poor service received mainly by the staff at the reception, we had to practically beg to be helped at the Protea Hotel- Karridene in Amanzimtoti. there were only 2 staff that were helpful.
Dear Valued Guest,
I refer to your correspondence regarding Protea by Marriott Hotel Karridene and thank you for bringing this matter to our attention.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. We are extremely saddened by your feedback, as we at Protea Hotels pride ourselves in delivering the best GUEST service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
Please forward your details in order for us to liaise regarding feedback of your stay.
GILLIAN BACHMANN
Sales and Services Associate
Marriott International Regional Office, Cape Town
Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)
Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***
Email: ***
Best regards,
Dear Valued Guest,
I refer to your correspondence regarding Protea by Marriott Hotel Karridene and thank you for bringing this matter to our attention.
On behalf of Protea Hotels, I would like to humbly apologize for your poor service experience. We are extremely saddened by your feedback, as we at Protea Hotels pride ourselves in delivering the best GUEST service and strive to get the basics right consistently. Your experience most certainly does not reflect the high standard of service that Protea Hotels is usually proud to offer.
Please forward your details in order for us to liaise regarding feedback of your stay.
GILLIAN BACHMANN
Sales and Services Associate
Marriott International Regional Office, Cape Town
Arthur’s Road Sea Point, Cape Town South Africa (GMT +2:00)
Tel: +27 (0) 21 *** Direct: +27 (0) 21 *** Fax: +27 (0) ***
Email: ***
Best regards,