1 reviews | Active since Dec 2017
Unhappy with food
Lovely stay at the protea hotel midrand only one problem the food was not very good and made us very sick payed for buffet and buffet was a waste of money and not really worth it
Dear Mrs Botha,
I refer to your correspondence regarding Protea by Marriott Hotel Midrand and thank you for bringing this matter to our attention.
On behalf of Protea Hotels, I would like to humbly apologize for experience. We are extremely saddened by your feedback, I confirm that your concerns have been addressed in a serious light and action has been taken to rectify the shortcomings.
Please be advised that management is currently investigating your comments and will contact you shortly.
Kind Regards,
Gillian Bachmann| Guest Relations | Cape Town Customer Engagement Center
Phone : ***| Direct Phone : ***|Fax : ***
E-mail: ***
Address : Arthurs Road, Sea Point, (Cape Town)
Dear Mrs Botha,
I refer to your correspondence regarding Protea by Marriott Hotel Midrand and thank you for bringing this matter to our attention.
On behalf of Protea Hotels, I would like to humbly apologize for experience. We are extremely saddened by your feedback, I confirm that your concerns have been addressed in a serious light and action has been taken to rectify the shortcomings.
Please be advised that management is currently investigating your comments and will contact you shortly.
Kind Regards,
Gillian Bachmann| Guest Relations | Cape Town Customer Engagement Center
Phone : ***| Direct Phone : ***|Fax : ***
E-mail: ***
Address : Arthurs Road, Sea Point, (Cape Town)