Unacceptable Booking Management Practice

After some confusion around our booking, I, and the rest of my colleagues, were each assigned individual rooms. We settled in, prepared for a performance at a local resort, and then all left for said performance. <br> <br> On our return to the hotel (at 2am) we were informed that there had been an error with our bookings, and that they had had to give 2 rooms to other parties. All my and my colleagues' possessions (including electronics, toiletries and other personal items) had been packed up and transferred to our other colleagues' room (a twin with 2 people already staying in it), with out so much as a phone call to inform us of the issue, or request our permission to move our belongings. <br> <br> My personal belongings had literally been dumped in a corner in my colleague's room and I had to go into the hotel laundry to retrieve my personal bath towel as it had been collected by house keeping. <br> <br> I lodged a formal complaint in the morning with the front desk and was assured that I would hear from management the same day. <br> <br> I am still waiting for a phone call or explanation as to why my privacy was violated and my possessions handled and transferred without any effort to gain my consent.